Got an error while syncing service plan with the Customer and Business Manager

[XAMeLeOH]

Hi, while attempting to sync modified service plan in Plesk's Customer and Business Manager I get this error:

Error: The following errors occurred while syncing the selected plans:
Failed to sync plan #23: Failed to repair the plan in panel 'Local Parallels Plesk Panel server (h01plesk.zzzing.ru)': Failed to parse XML document:
Please resolve the problems manually and retry to sync again.

In /var/log/sw-cp-server/error_log I see this:

2013-04-29 18:21:39: (mod_fastcgi.c.2588) FastCGI-stderr: PHP Fatal error:  Call to a member function getDisplayName() on a non-object in /opt/psa/admin/plib/Plan/Synchronization/Domain.php on line 124

Even if I modify service plan directly in Plesk (without Business Manager) I get same error in error log.

Does anybody know what is the problem? Is there any workaround? Or how to determine which domain (or subscription) is corrupted?

Best regards

 

[XAMeLeOH]

SOLVED Got an error while syncing service plan with the Customer and Business Manager

I think I found the solution.

I found id of the broken service plan and make SQL-query:

select * from PlansSubscriptions left join Subscriptions on subscription_id = id left join domains on (object_id = domains.id OR object_id = domains.webspace_id) where plan_id = <SERVICE_PLAN_ID> and domains.id is null;

And I found one subscription with no domains. Then I tried to edit it by the URL: https://<PLESKURL>:8443/admin/subscription/overview/id/<SUBSCRIPTION_ID> and got an error:

Error: Unable to load object of type BsDomain with id=<SUBSCRIPTION_ID>: Domains doesn't exist.

So I think this record can be deleted. Of course don't forget to backup database first.

Synchronization works well after these actions.