This is astonishing. I have asked you once about the issue with greylisting, not "many" times. You asked me to "prove it" in a somewhat defensive manor. I asked you how I should prove it in a perfectly reasonable way but you chose not to publish my response. I commented on your failure to publish my response and yes, in that post there was some anger in the tone of the post but reasonable, I think, given the circumstances.
Your responce to that is...
Once again - we can't check it and help you without steps to reproducing, error logs, detailed info from your side.
You can say many times that it doesn't work for you, but it will not help you without detailed information for the further investigation.
you say "once again". Again what? this is the first time you have given me any indication of what constitutes "proof" after I quite reasonably asked you to elaborate on your request several days ago when it was made (the question you choose not to publish).
Steps to reproducing is a bit tricky. You'd have to have a mail account set up on my server and try to send an email to a domain also hosted on my server. I am actually quite happy to facilitate this but how? Do you have a spare domain I can set up on my server for you? I could set you up an email address on my domain but then the only domains you could send messages to, in order to reproduce the problem, would be one of my customers, I don't think that's a good idea.
What error logs would you like?
How should I send them to you? (I'm obviously not going to publish them on a forum)
"Detailed info from your side" Kind of ironic that you ask for detailed information in this way. What detailed information would you like? Please provide detailed information on the detailed information you would like ; )
I actually think your handling of this is "emotional" and defensive, I have asked a perfectly reasonable question and you have chosen to be argumentative, defensive and not at all helpful, concentrating on the the time out issue when clearly my main issue was the greylisting problem I am experiencing. I learned to live with the timeout a long time ago and have not passed your promise of a fix on to my customers as I realised there was at least some chance it would not be fixed. Also, while I mention the timeout issue in my OP it is being discussed in another thread and we are waiting for cooperation from Parallels to get that fixed but lets leave it in the other thread for now and look at the greylisting issue I have asked you for help with, which is the title of the thread and which my OP makes completely clear is the issue I am requesting help with.
I do realise that this release must be making you life very difficult Igor, given the number of issues and the failure to fix several bugs which it was promised would be fixed (see all the other threads in this forum section) plus all the new bugs that have been introduced but you represent the provider, I am the customer, I think you should put your emotional response to one side and deal with this in a more professional manor and at least try to help me.
Thanks