Hello Everyone,
I appreciate the time you are taking to read this and hope you help with our Plesk Server.
Context:
System:
Linux CentOS 6.6, Plesk 12.0, PHP 5.4., MySQL
Until the end of 2023 we had a programmer who managed our Plesk server and took care of it, it has sadly not been maintained properly these last 8 months and I require some help with fixing the issue. Once I have fixed the issue and gained access to the server, I plan to back it up and relocate it to a service that will help me manage it.
The issue:
I have access to the login interface of the Plesk server, however once I login I am given an error message:
The file /usr/local/psa/admin/htdocs/application.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
I have done some cursory research into the topic and accessed the server via the console ( I sadly cannot access the SSH, it seems the port is wrong(22) or it has been disabled)
Through the console I have found out two factors that may be causing the issue:
1. It informs me that my Plesk license is out of date and I need to renew it, sadly I do not know how to proceed here, as a our original license key is lost and I do not know where to purchase such an old key.
2. When I check for the stored data, it shows me 4gb/4gb 100% occupied, which is strange in general because
a. We have 1 TB disk ( hardware has been checked by Ionos, there is no issue )
b. Upon deleting any files within the 4gb, it still shows 4gb/4gb
c. I can still view the 1 Tb disk using other prompts.
Thank you in advance for any help rendered.
I appreciate the time you are taking to read this and hope you help with our Plesk Server.
Context:
System:
Linux CentOS 6.6, Plesk 12.0, PHP 5.4., MySQL
Until the end of 2023 we had a programmer who managed our Plesk server and took care of it, it has sadly not been maintained properly these last 8 months and I require some help with fixing the issue. Once I have fixed the issue and gained access to the server, I plan to back it up and relocate it to a service that will help me manage it.
The issue:
I have access to the login interface of the Plesk server, however once I login I am given an error message:
The file /usr/local/psa/admin/htdocs/application.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
I have done some cursory research into the topic and accessed the server via the console ( I sadly cannot access the SSH, it seems the port is wrong(22) or it has been disabled)
Through the console I have found out two factors that may be causing the issue:
1. It informs me that my Plesk license is out of date and I need to renew it, sadly I do not know how to proceed here, as a our original license key is lost and I do not know where to purchase such an old key.
2. When I check for the stored data, it shows me 4gb/4gb 100% occupied, which is strange in general because
a. We have 1 TB disk ( hardware has been checked by Ionos, there is no issue )
b. Upon deleting any files within the 4gb, it still shows 4gb/4gb
c. I can still view the 1 Tb disk using other prompts.
Thank you in advance for any help rendered.