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Help adding a "MX record "

Discussion in 'Plesk for Linux - 8.x and Older' started by oliverm@, Feb 16, 2005.

  1. oliverm@

    oliverm@ Guest


    I have a customer that wants to host the emails on his server.

    From what I thought I knew, all that needed to be done was to delete the current MX record and add a new one.

    This are my settings

    Add a DNS recordEnter mail domain mail.domain.com.
    Enter mail exchanger *
    Specify priority of mail exchange server 10

    The error that I get is:
    Canot communicate with server
    but whent I ping the IP its ok

    Please help

    Thank you
  2. Mr. Pink

    Mr. Pink Guest


    I think that you try to enter wrong values:

    for mail domain you should enter the domain which should be managed by the customer's mailserver (e.g. domain.com). In mail exchanger you need to enter the DNS-name of your customer's mailserver (e.g. mailhost.customer.com).