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Issue [HELP] Can't access panel with domain or ip
What happens when you try to access the login page https://<server name>:8443 ?
maxsijaya
New Pleskian
This site can’t be reached
***.***.***.*** refused to connect.
but my domain without 8443 can be accessed normally
There can be at least two reasons:
1) sw-engine is not running, that's the panel itself. Very unlikely though unless it was deliberately stopped. Solution: Login to SSH and run as root
2) Fail2Ban has banned your IP for too many invalid login attempts. Solution: Try to access the panel through another IP, e.g. your cell phone when it is connected to a cell, not your wifi. From there remove your local public router IP from the bans.
1) sw-engine is not running, that's the panel itself. Very unlikely though unless it was deliberately stopped. Solution: Login to SSH and run as root
service sw-engine restart && service sw-cp-server restart.2) Fail2Ban has banned your IP for too many invalid login attempts. Solution: Try to access the panel through another IP, e.g. your cell phone when it is connected to a cell, not your wifi. From there remove your local public router IP from the bans.
maxsijaya
New Pleskian
thank you very much for the answer.
but I can access the panel again by changing the subdomain to a new domain which I point to the IP server.
but why does Plesk SSL follow SSL from other panels?
Maybe the existing domain is not routed to the panel?
I am not sure what you mean. Could you please rephrase this?
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