• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Help Desk Bug

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dxsupport

Guest
When commenting a Plesk Help Desk support ticket, I received a bounced email with a copy of the ticket. The bounced email was to an email address that does not appear anywhere (databases, text files, etc.) on our server. I thought maybe the client had put in their email address incorrectly or they had logged in and changed it while I was responding, but this was not the case.

Today the exact same thing happened again but the bounced email was to a different email address that was again not that of the client who submitted the ticket but was the email address of completely different client on that server.

Can anyone shed some light on this? Is the Plesk Help Desk code being used as a sort of relay like the problem with old versions of formmail.pl from Matt's CGI archive?
 
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