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Help Desk on Website

AndreasK

Basic Pleskian
Hello,
i search for a "how to":

How can i build "create ticket" with some required fields on a website?

Is that possible?


Thanks and regards

AndreasK
 
Sure, that is possible, but this doesn't really have a lot to do with Plesk. Install a ticket system (Google around, there are lots of them) or write one yourself (a programming course is outside the scope of these forums I'm afraid).
 
Yes i know about OTRS :)

But we like to test plesk helpdesk on our systems.

When i create a e-mail adress [email protected] and create contact and formfields on website with the same fields in plesk help desk... ?

Should this work?
 
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