• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Help fatal exception after Plesk install

J

Jonathan M

Guest
Help please
I have just installed Plesk on my CentOS server and have the following error when accessing Plesk

ERROR: PleskFatalException Unable to connect to database: get_admin_password() failed: file_get_contents() failed: mktime() [function.mktime]: It is not safe to rely on the system's timezone settings. Please use the date.timezone setting, the TZ environment variable or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/London' for 'BST/1.0/DST' instead 0: common_func.php3:146 psaerror(string 'Unable to connect to database: get_admin_password() failed: file_get_contents() failed: mktime() [function.mktime]: It is not safe to rely on the system's timezone settings. Please use the date.timezone setting, the TZ environment variable or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/London' for 'BST/1.0/DST' instead') 1: auth.php3:93
 
Seems installation have been incorrectly finished and you have empty /usr/local/psa/version file. /tmp/autoinstall3.log file should be investigated and installation should be completed correctly. If you cant do it by yourself - contact Parallels support team.
 
Back
Top