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Help me pls I install error ??

T

tg25500

Guest
YadaServer01# ls -al
total 4910
drwxr-xr-x 5 root wheel 512 Sep 4 15:17 .
drwxr-xr-x 7 root wheel 512 Sep 4 09:17 ..
drwxr-xr-x 3 root wheel 512 Sep 4 09:06 PSA_8.2.0
-rwxr-xr-x 1 dus wheel 4886636 Sep 1 09:50 parallels_installer_v3.3.2_build080523.17_os_FreeBSD_6.1_i386
-rw-r--r-- 1 root wheel 47913 Sep 4 09:05 plesk.inf3
drwxr-xr-x 4 root wheel 512 Sep 4 15:17 ports
dr-xr-xr-x 2 root wheel 512 Sep 4 15:17 proc
-rw-r--r-- 1 root wheel 0 Sep 4 15:18 products.inf3
-rw-r--r-- 1 root wheel 39960 Sep 4 09:05 sitebuilder.inf3
-rw-r--r-- 1 root wheel 10799 Sep 4 09:05 sso.inf3
-rw-r--r-- 1 root wheel 0 Sep 4 15:18 versions.inf3
YadaServer01# ./parallels_installer_v3.3.2_build080523.17_os_FreeBSD_6.1_i386
Welcome to the Parallels Product Installation Wizard
===============================================================================

Plesk(tm) software simplifies the configuration and management of UNIX- and
Linux-based web servers. Feel the power of Plesk(tm).

Parallels has developed this installer to assist you with installing or upgrading
the Plesk(tm) software onto your server.

IMPORTANT NOTES:
New installations of Plesk(tm) should be performed on clean
servers only; Specifically only the Operating System with the Networking option
should be installed for new installations.

This installer can also be used to upgrade existing product installations to the
latest versions. We highly recommend that a backup of the system be performed
prior to upgrading your software.

Parallels, Inc. will not be held liable for damages as a result of installing Plesk(tm)
on a server with anything other than a fresh installation of the operating
system for which the Plesk(tm) installation was intended. By using this installer you
agree to the terms and conditions as described on
http://www.parallels.com/en/company/terms/ and those of the Plesk End Users License
Agreement.

N) Next page; Q) Cancel installing
Select action [N]:
Select Plesk software source
===============================================================================

You can install Plesk in one of the following ways:

* Local Media
* Plesk server
* Other network site


Current settings:
Install Plesk from Plesk server
Install required system packages from Plesk server
Store downloaded files to: /root/parallels

N) Next page; P) Go back; Q) Cancel installing
S) Change source; T) Change target directory;
Select an action and press ENTER [N]:
HTTP Proxy Setup
===============================================================================

If you are behind a firewall and use a HTTP proxy, you should specify the proxy server below.
If your proxy requires authentication, select "Use authentication"
and specify the username and password

Current settings:
Do not use proxy.

N) Next page; P) Go back; Q) Cancel installing;
S) Select proxy server; A) Use authentication;
Select the required action [N]:
Checking for installed packages...
Downloading the file products.inf3: Can't process products.inf3: Failed to download the package http://autoinstall.plesk.com/products.inf3:
Couldn't resolve host 'autoinstall.plesk.com'
Downloading the file versions.inf3: Can't process versions.inf3: Failed to download the package http://autoinstall.plesk.com/versions.inf3:
Couldn't resolve host 'autoinstall.plesk.com'


Error! Failed to read product information from the file
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.
(press Enter to continue)
 
The main message here is the following:

"Couldn't resolve host "autoinstall.plesk.com"

This means that Parallels autoinstall server "autoinstall.plesk.com" can not be resolved from the server where installation is run. Try to resolve it from this server:

$ host autoinstall.plesk.com
autoinstall.plesk.com has address 64.131.90.31

If it can not be resolved check your name server configuration or simply add following string into /etc/hosts file as a workaround:

64.131.90.31 autoinstall.plesk.com
 
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