• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

[HELP] Problem with Qmail Spam.

Igor Camacho

New Pleskian
Good morning,

I have a web hosting company and i use Plesk panel but I have a problem when the emails are sent to emails from gmail or hotmail will always beat the spam box.

I use Qmail as sending server and already tried changing the SPF but continues to go beat the spam, I wonder if someone can help me with this problem.
 
Igor, there are several reasons that can cause GMail to flag your message as SPAM. Looking at the GMail headers can help give more info why or what triggered it to end up in SPAM.

- One of the most common ones is if the IP was recently used for sending out SPAM
- Reverse lookup does not resolve back to the sending IP address
- Non existent SMTP banner and several others ...

Googling should give you more info in regards to that subject ..
 
This is the headers from the mail i send to my acc in gmail.

Code:
Delivered-To: [email][email protected][/email]
Received: by 10.68.185.67 with SMTP id fa3csp152212pbc;
        Sun, 22 Sep 2013 06:52:41 -0700 (PDT)
X-Received: by 10.180.20.163 with SMTP id o3mr10330572wie.1.1379857961142;
        Sun, 22 Sep 2013 06:52:41 -0700 (PDT)
Return-Path: <[email protected]>
Received: from ns1.skysrv.info (ns1.skysrv.info. [5.39.84.225])
        by mx.google.com with ESMTPS id ch10si4578257wib.32.1969.12.31.16.00.00
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Sun, 22 Sep 2013 06:52:41 -0700 (PDT)
Received-SPF: pass (google.com: domain of [email][email protected][/email] designates 5.39.84.225 as permitted sender) client-ip=5.39.84.225;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of [email][email protected][/email] designates 5.39.84.225 as permitted sender) [email protected]
Received: (qmail 32408 invoked from network); 22 Sep 2013 15:52:41 +0200
Received: from 83-223-180-146.cpe.netmadeira.com (HELO snwsvr1) (83.223.180.146)
  by ourivesariavieira.com with ESMTPA; 22 Sep 2013 15:52:41 +0200

The only error that I see in the header is that this line should be with this domain snw.pt and not with ourivesariavieira.com.

Code:
Received: from 83-223-180-146.cpe.netmadeira.com (HELO snwsvr1) (83.223.180.146)
  by ourivesariavieira.com with ESMTPA; 22 Sep 2013 15:52:41 +0200
 
Last edited:
Igor, there are several reasons that can cause GMail to flag your message as SPAM. Looking at the GMail headers can help give more info why or what triggered it to end up in SPAM.

- One of the most common ones is if the IP was recently used for sending out SPAM
- Reverse lookup does not resolve back to the sending IP address
- Non existent SMTP banner and several others ...

Googling should give you more info in regards to that subject ..

Here is the header on my mail in gmail.

GMAIL HEADER
 
Igor, there are several reasons that can cause GMail to flag your message as SPAM. Looking at the GMail headers can help give more info why or what triggered it to end up in SPAM.

- One of the most common ones is if the IP was recently used for sending out SPAM
- Reverse lookup does not resolve back to the sending IP address
- Non existent SMTP banner and several others ...

Googling should give you more info in regards to that subject ..


is there any site where I can see if my IP is involved in spam?
 
Back
Top