• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

HelpDesk Support

Instead of feature-poor built-in HelpDesk solution, we recommend using one of 3rd party HelpDesk solution coming among APS applications.
 
Anyone knows where the HelpDesk section gone ?
Cannot find it in v.10...

If I am correct, it is moved out from version 10. And there is a suggestion to use a open source tracker from the application vault. I think it was descript on the Release Notes.
 
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