• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue High Load Average, but low CPU and RAM usage

Epizefiri

Basic Pleskian
Server operating system version
Ubuntu 20
Plesk version and microupdate number
obsidian
Hello there,
I've a very high Load Average ( 12 on a 4 CPU - 8GB Ram VPS ) and a low RAM/CPU use, also iotop looks ok.
How to determine the reason of the high load?
 
ps aux | sort -nrk 3,3 | head -n 20
will show you the top 20 processes by cpu load. This will probably reveal the user account or website that is the culprit.
 
If these are the top 20 processes, your server is practically idle.

I've a very high Load Average ( 12 on a 4 CPU - 8GB Ram VPS )
Please provide evidence where you see the load average.
 
Back
Top