• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

hmailserver problems, using webmail

R

Ragnarsson

Guest
Hi, I have been using hmailserver for a long time and never experienced a real problem with it.

However!

I just set up a new server, running windows server 2003, I also installed Plesk 8.1 and hoped that everything would run smoothly.

But!

Now, when I send myself a mail from my Gmail account, I cannot receive it using outlook. When I try using the webmail as I did before I get:

Preference file, ../data/[email protected], could not be opened. Contact your system administrator to resolve this issue.

I am using hmailserver version 4.4-B270, Plesk version 8.1 for windows.

In the Status flip in Hmailserver administrator, I can see that some messages are being processed, also messages containing virus and spam, so it seems to be working but still, I cannot receive a email from my Gmail account.

When I send myself a email from outlook, through my ISP smtp, I can receive those ones.

Strange!

What do you think, what could be the problem?

And, regarding the webmail issue, what could be the problem there.

I have been online for a lot of hours now, looking for possible causes, including surfing plesk forums and hmailserver forums.

Is this something others have been having?
 
Hi, I can sell you my Merak pro license for unlimited domains for about $350. Merak is much better than hmail. I switched to smartermail so no need for my merak license anymore.

you can catch me on msn at: [email protected]
 
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