• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Horde 5.2.6 French characters issue

A

Armis

New Pleskian
Hi,

Plesk version 12.0.18
psa-imp-6.2.9-cos5.build1200150706.15
psa-horde-5.2.6-cos5.build1200150819.10


we currently have a issue with horde with french character not being correctly interpreted only on html mode

instead of displaying character like éèà
we see something like éà è in the body message

This is only happening with HTML mode like i said... it working correctly on TEXT mode message

We tried to remove / re-install Horde but didn't help

so im running out of idea

Thank you.
 
Last edited:
well the charters are displaying correctly in the message form...
the problem is when you receive the email like in outlook for example

i should have specify sorry..
 
Hello Armis,

If I understood you well, you are only seeing these mis-interpreted characters in Outlook for ONLY the emails sent using your Horde, is that correct?
 
yes,
OUTLOOK or whatever email client you use...
here 2 example of email sent from 2 different plesk server ( Horde )



<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"><html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="font-family:Arial;font-size:14px"><br>
éÃ&nbsp;è</body></html>


<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"><html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="font-family:Arial;font-size:14px"><p>éèà</p></body></html>


Obviously... the first Horde... doesn't correctly wrap the message content form
 
i also noticed some difference in the header of the message

Broken message has this :

User-Agent: Horde Application Framework 5
Content-Transfer-Encoding: 8bit

and the one correctly displaying characters has this :

User-Agent: Internet Messaging Program (IMP) H5 (6.2.1)
Content-Transfer-Encoding: 7bit

not sure if this is related but that’s the only difference i could find
 
You must log in or register to reply here.

Similar threads

G
Question Unable to send emails via phpmailler (codeigniter) smtp to hotmail.
Replies
2
Views
3K
Grepher76
G
S
Question webmail logs
Replies
0
Views
2K
sebgonzes
S
A
Issue My websites are crossing paths in either NGINX or DNS
Replies
0
Views
2K
andylehti
A
T
Resolved Let's encrypt Certs doe not get renewed and cannot be issued
Replies
3
Views
4K
whyicantgetin
W
TimReeves
Forwarded to devs Nginx-only php location does not work for WordPress permalinks
Replies
11
Views
6K
Hockeychap
H
Back
Top