Horde error - unable to create VFS directory /.horde/imp

[JacobColton]

Hi,

We are having an issue when users are trying to add attachments via horde the error:

unable to create VFS directory /.horde/imp

appears.

Any suggestions on how this can be resolved?

Thanks,

Jacob

 

[IgorG]

Any related errors in horde log /var/log/psa-horde/psa-horde.log ?
Do you have SELinux enabled?

 

[JacobColton]

Hi,

SELinux is disabled and there is nothing in the log file.

Regards,

Jacob

 

[JacobColton]

So it appears (after opening a support request) that this is a new issue within Plesk. The issue is that the permissions on the /tmp/.horde/ folder are incorrect.

In order to fix you, check the horde user and then reset the owner of that directory.

[root@server ~]# grep "horde" /etc/passwd
horde_sysuser:x:497:10384:horde webmail user:/usr/share/psa-horde:/sbin/nologin

[root@server ~]# chown -R horde_sysuser:horde_sysgroup /tmp/.horde/

Parallels are apparently going to post a KB article on this shortly. It is currently only in their internal KB.

Hope that helps someone else.

Regards,

Jacob