• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

How does one turn off presence builder for a client template?

tonyolm

Basic Pleskian
I created a New Client Default Domain by copying plesk's original Default Domain.

This template is for clients we move from older versions of plesk up to servers with plesk 12.x

Under resources for that "Service Plan Name"

I have

Sites published with Presence Builder set to 0

and

Allow customer to create trial Presence Builder websites. Not checked.

When I log in as the client I still see Presence Builder with edit Website

I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"


But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.

How do I get rid of that selection?

I can see a client clicking on it and basically over writing their current website.

Thank you in advance.

Tony
 
Egads sometimes I hate plesk.

It has something to do with trying to snyc the subscription to the plan that was locked. Even after unlocking it I could not update the subscription completely.

I just started over and picked the new plan I made then restored the backup under than domain.

It really makes no sense how the plan/snyc'ing works but it is what it is.
 
Back
Top