Issue How to configure a new webmail in Plesk?

[Émerson Felinto]

Hello,

I did some testing and found the right configuration!
I simply should not select any email client! Put the option "none". This will make the redirect work properly.
Thank you very much for your time, you were incredible!

 

[MarkM]

Not bad support for drinking a beer in bed at 5am, right?

Glad it's fixed

 

[Émerson Felinto]

Thanks!

 

[Émerson Felinto]

Hello,

It just stopped working !!!
I do not know exactly what happened.
I removed the roundcube too, since it is no longer needed.

 

[MarkM]

# ls -l /etc/httpd/conf/plesk.conf.d/webmails

what do you see?

 

[Émerson Felinto]

-rw------- 1 root apache 188 Feb 20 10:24 nt4gbi.com_webmail.conf

I can not share all of my client's sites here, but everyone is following the same format.

 

[Émerson Felinto]

I opened this file and it is simply empty!
I opened this file previously only to check if everything was copied correctly and before it was ... not now! (I.e.

 

[Émerson Felinto]

 

[MarkM]

Don't think selecting NONE was the right option. It looks like it wiped it out. (Webmail is not enabled on domain message on the last line).

 

[Émerson Felinto]

Yes, I saw!
See the first print. Is there any way to make all existing and future domains use webmail "Yahoo" automatically?

 

[Émerson Felinto]

Hello,

To take the test I simply selected the "Yahoo" option in the nt4gbi.com domain. And when I run the command ls -l /etc/httpd/conf/plesk.conf.d/webmails I just do not know any more configuration files!
I'm really confused about what's going on.

 

[MarkM]

The conf files aren't being written with the custom webmail selections. Try putting them all back on Roundcube.

 

[Émerson Felinto]

Hello,
I installed the roundcube and did the test, it worked perfectly. In case I still have to leave the "roundcube" option enabled.
But I have several clients and I can not do this manually for each one of them. How can I make the current customers and futures have the "roundcube" option selected automatically?

 

[MarkM]

What's it defaulting to currently?

You could always give your RainLoop install a dedicated IP, and then modify the DNS template to point webmail.domain.com directly to that IP. The dropdown selector would then be irrelevant.

 

[Émerson Felinto]

I did not understand. How does giving a dedicated IP to my Rainloop installation help solve my problem?

 

[MarkM]

You can set it as the default site for the IP and then enter it directly into the webmail DNS record. Will make that webmail selector dropdown irrelevant.

 

[Émerson Felinto]

But then would I literally have to leave a dedicated IP ONLY for this? =(

 

[MarkM]

I guess it wouldn't have to be dedicated, just the default site so it's accessible by IP.

 

[Émerson Felinto]

I really did not understand how this will work.
Could you share what steps I should take?

 

[MarkM]

Once it is setup where it's the default site for an IP, you can modify the DNS records for the existing domains and point the existing A records for webmail to the IP, as well as modify the DNS template which is used when new accounts are created.

DNS Template