Question How to use SFTP

[spip]

Server operating system version

CentOS Linux 7.9.2009 (Core)

Plesk version and microupdate number

18.0.63 #4

Hello,
One of my customers wants to upload files to a directory on his website and wants to use SFTP access. I can't figure out how to do this in PLESK. I can only create FTP accesses.
Thank you for your help.

 

[scsa20]

You will need to give them SSH access and they would need to use the System User's Credentials for accessing via SFTP.

 

[spip]

Thanks, but SSH access seems to be forbidden. Where is this setting in Plesk? Should it be done at the service plans ? (see attachment)

 

[Daerik]

Thanks, but SSH access seems to be forbidden. Where is this setting in Plesk? Should it be done at the service plans ? (see attachment)

Chrooted should work fine. We have all our subscriptions set to chrooted when they want SFTP access. Check to see if the default port 22 is accessible on your system, or if you've customized the port check that one. Additionally, make certain that you don't have any allow/deny rules that whitelist only certain IPs.

You can check to see if your server is listening to the port by using something like netstat:

netstat -tuln | grep :22

If you have any allow/deny rules set up in /etc/hosts.allow or /etc/hosts.deny, you can inspect those files using:

cat /etc/hosts.allow
cat /etc/hosts.deny

 

[scsa20]

You do not want to do it at the service plan but at the domain's host option, using chrooted. Just a fyi that even with chrooted you'll want to make sure you have some sort of monitoring on the server to ensure security.

Is there a reason why the client wants to use SFTP? Why not just use normal FTP or use FTPs?

 

[spip]

My customers wants to use secure connection to send sensitive data. I still have SSH acces forbidden in the website settings. Any lead ?

 

[WebHostingAce]

As scsa20 mentioned, FTPS is secure.

If the customer really wants to use SFTP,

I still have SSH acces forbidden in the website settings. Any lead ?

Are you the administrator? If not, your service plan may not allow do the action below.

Plesk > Subscriptions > "Customers Subscriptions" > Hosting & DNS > Hosting > SSH access > Change the type to "bin/bash (chrooted)"