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[HowTo] Fix 554 mail server permanently rejected message (#5.3.0) Errors.

Discussion in 'Plesk for Linux - 8.x and Older' started by ES-Ben, Apr 5, 2006.

  1. ES-Ben

    ES-Ben Guest

    I had problems with plesk 554 mail server permanently rejected message (#5.3.0) errors, after talking to support they would only recommend a restore as plesk updater had updated to an unsupported version.

    I managed to fix the problem by reinstalling Dr.Web antivirus.

    1. Login to your server then become root (su -).
    2. Search for installed Dr.Web antivirus (rpm -qa | grep dr)
    3. It should show something like:


    4. Remove both these packages using rpm -e filename (rpm -e drweb-4.32.2-rh7_psa & rpm -e drweb-qmail-4.32-rhel4.build75050824.12)
    5. Login to your plesk control panel as the administrator.
    6. Click on Updater, select your plesk version and it will show drweb as not installed. Simple tick the DrWeb box and select install.
    7. Sit back and wait for the install to complete (5-10mins max).
    8. Check /etc/drweb/drweb32.ini and make sure all the settings are correct.
    9. Start DrWeb (service drwebd start) or you can start it from the control panel.
    10. Check DrWeb is running (service drwebd status) you will get an output such as: drwebd (pid 20761 20760 20759 20758 20757 20756 20755 20754 20753 20752 20751 20750 20749 20748 20747 20746 19337) is running...

    All done.