Issue I cant create support ticket

[MesutOzturk]

I can't get help because I can't open a support request. I could not find in an article about this problem

I'm using a 15-day trial license
I could open it before, but I can't open it anymore. Is this blocked?

error : "We have identified that this license has no support option available. Please enter the valid license key. "

 

[Bitpalast]

Plesk support is only available for licenses purchased through Plesk. As an alternativ you can sign-up for a monthly support contract with Plesk.

 

[MesutOzturk]

Free licenses are no longer supported, then? Is there a monthly support fee?

 

[Bitpalast]

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com