• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue I can't send emails to another domain email address.

D

DaveJames77

New Pleskian
Hi,

We find just out that we can't send and receive emails to webdomainnames email addresses.
Only the emails that will receive and can send to are from hotmails.
About the gmail accounts, i can only send them but not receive.

What can be the problem, and how to fix this?

Thank you,
Dave.
 
Hi,

Do you have any information or errors on logs? Have you got correct A- or MX-record in DNS? Maybe you receive bounce message from mail server?

Need more information (e.g. real domain).
 
Hi Yamshanov,

Yes, all my A and MX settings are correct. Is it possible you can take a look in my Admin from my VPS?

Regards,
Dave.
 
You must log in or register to reply here.

Similar threads

A
Issue Emails are not reaching the recipients
Replies
1
Views
947
Sebahat.hadzhi
Sebahat.hadzhi
B
Question Plesk email relay incoming emails to another server
Replies
1
Views
274
bit
B
B
Question Unable to Send Emails Using PHPMailer on Plesk Server
Replies
4
Views
1K
King555
K
F
Issue Troubleshooting Email Delivery Issues in Plesk Obsidian on Ubuntu 22.04
Replies
7
Views
979
FreeRoaming
F
F
Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything
Replies
1
Views
349
Farfalk
F
Back
Top