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i have big problem

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by rouanetc, Apr 5, 2010.

  1. rouanetc

    rouanetc Guest

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    i can't save in backup manager and i can't upgrade (with acronis true image module)

    my error.log
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Did you tried to install latest openssl update? Did you read threads related to this update and problem with it?
     
  3. rouanetc

    rouanetc Guest

    0
     
    i do and now ............ plesk don't want to start !

     
  4. rouanetc

    rouanetc Guest

    0
     
    it's ok i fix it with KB
    but i have the same probleme for plesk backup manager
    and i can't install acronis true image module ....
     
  5. rouanetc

    rouanetc Guest

    0
     
    2010-04-05 11:29:07: (log.c.75) server started
    2010-04-05 11:30:38: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    2010-04-05 11:30:41: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
    2010-04-05 11:30:50: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
    Traceback (most recent call last):
    File "/usr/local/psa/admin/sbin/pmmcli", line 6, in ?
    pmmcli.main()
    File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1831, in main
    pmmcli_log_dir = pmm_config.pmm_logs_directory()
    File "/usr/local/psa/admin/share/pmmcli/pmm_config.py", line 65, in pmm_logs_directory
    return os.path.join(get("PRODUCT_ROOT_D"),"PMM","logs")
    File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
    instance = PleskConfig()
    File "/usr/local/psa/admin/lib/python/plesk_config.py", line 32, in __init__
    self.__parse(configName)
    File "/usr/local/psa/admin/lib/python/plesk_config.py", line 58, in __parse
    raise ExInvalidConfigLine, line
    plesk_config.ExInvalidConfigLine: Invalid config line: CGI_PHP_BIN /usr/bin/php-cgi
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Did you tried to reinstall python, python-libxml and backup manager packages?
     
  7. rouanetc

    rouanetc Guest

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    No package python-libxml available.
    Nothing to do
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    Contact support team in this case. Seems there is something is seriously broken and it can be fixed only with direct access to your server and deep investigation.
     
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