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i have big problem

R

rouanetc

Guest
i can't save in backup manager and i can't upgrade (with acronis true image module)

my error.log
2010-04-05 04:52:34: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2010-04-05 04:52:43: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2010-04-05 04:54:35: (log.c.135) server stopped
2010-04-05 04:54:36: (log.c.75) server started
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli", line 6, in ?
pmmcli.main()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1831, in main
pmmcli_log_dir = pmm_config.pmm_logs_directory()
File "/usr/local/psa/admin/share/pmmcli/pmm_config.py", line 65, in pmm_logs_directory
return os.path.join(get("PRODUCT_ROOT_D"),"PMM","logs")
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
instance = PleskConfig()
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 32, in __init__
self.__parse(configName)
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 58, in __parse
raise ExInvalidConfigLine, line
plesk_config.ExInvalidConfigLine: Invalid config line: CGI_PHP_BIN /usr/bin/php-cgi
2010-04-05 05:10:44: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2010-04-05 05:10:52: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2010-04-05 05:28:58: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2010-04-05 05:29:06: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli", line 6, in ?
pmmcli.main()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1831, in main
pmmcli_log_dir = pmm_config.pmm_logs_directory()
File "/usr/local/psa/admin/share/pmmcli/pmm_config.py", line 65, in pmm_logs_directory
return os.path.join(get("PRODUCT_ROOT_D"),"PMM","logs")
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
instance = PleskConfig()
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 32, in __init__
self.__parse(configName)
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 58, in __parse
raise ExInvalidConfigLine, line
plesk_config.ExInvalidConfigLine: Invalid config line: CGI_PHP_BIN /usr/bin/php-cgi
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 22%..41%..68%..86%..92%..100% done.
Downloading the file ppsmbe.inf3: 27%..89%..100% done.
Downloading the file sitebuilder.inf3: 35%..100% done.
Downloading the file sso.inf3: 24%..51%..78%..100% done.
Downloading the file setemplates.inf3: 87%..100% done.
Checking for installed packages...
Downloading the file PSA_9.3.0/plesk-9.3.0-cos5-x86_64.inf3: 10%..23%..32%..41%..50%..61%..71%..80%..90%..100% done.
Downloading the file PSA_9.3.0/plesk-patches-9.3.0-mu1-cos5-x86_64.inf3: 100% done.
Detecting installed product components.
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 22%..41%..52%..69%..70%..82%..92%..100% done.
Downloading the file ppsmbe.inf3: 27%..89%..100% done.
Downloading the file sitebuilder.inf3: 35%..100% done.
Downloading the file sso.inf3: 24%..78%..100% done.
Downloading the file setemplates.inf3: 87%..100% done.
Checking for installed packages...
Downloading the file PSA_9.3.0/plesk-9.3.0-cos5-x86_64.inf3: 10%..20%..30%..41%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.3.0/plesk-patches-9.3.0-mu1-cos5-x86_64.inf3: 100% done.
Detecting installed product components.
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 22%..46%..51%..69%..72%..84%..92%..100% done.
Downloading the file ppsmbe.inf3: 27%..89%..100% done.
Downloading the file sitebuilder.inf3: 35%..100% done.
Downloading the file sso.inf3: 24%..78%..100% done.
Downloading the file setemplates.inf3: 87%..100% done.
Checking for installed packages...
Downloading the file PSA_9.3.0/plesk-9.3.0-cos5-x86_64.inf3: 10%..20%..31%..40%..51%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.3.0/plesk-patches-9.3.0-mu1-cos5-x86_64.inf3: 100% done.
Detecting installed product components.
Retrieving information about the installed packages...
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/build-9.3.0-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.3.0/update-rpm-CentOS-5-x86_64/update-9.3.0-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.3.0/thirdparty-rpm-CentOS-5-x86_64/thirdparty-9.3.0-cos5-x86_64.hdr.gz: 38%..71%..100% done.
Determining the packages that need to be installed.
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 12%..22%..48%..59%..62%..75%..90%..100% done.
Downloading the file ppsmbe.inf3: 27%..89%..100% done.
Downloading the file sitebuilder.inf3: 35%..100% done.
Downloading the file sso.inf3: 24%..78%..100% done.
Downloading the file setemplates.inf3: 87%..100% done.
Checking for installed packages...
Downloading the file PSA_9.3.0/plesk-9.3.0-cos5-x86_64.inf3: 10%..22%..30%..40%..51%..62%..71%..80%..90%..100% done.
Downloading the file PSA_9.3.0/plesk-patches-9.3.0-mu1-cos5-x86_64.inf3: 100% done.
Detecting installed product components.
Retrieving information about the installed packages...
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/build-9.3.0-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.3.0/update-rpm-CentOS-5-x86_64/update-9.3.0-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.3.0/thirdparty-rpm-CentOS-5-x86_64/thirdparty-9.3.0-cos5-x86_64.hdr.gz: 16%..22%..40%..73%..87%..96%..100% done.
Determining the packages that need to be installed.
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 22%..41%..62%..72%..89%..92%..100% done.
Downloading the file ppsmbe.inf3: 27%..89%..100% done.
Downloading the file sitebuilder.inf3: 35%..100% done.
Downloading the file sso.inf3: 24%..78%..100% done.
Downloading the file setemplates.inf3: 87%..100% done.
Checking for installed packages...
Downloading the file PSA_9.3.0/plesk-9.3.0-cos5-x86_64.inf3: 10%..22%..30%..40%..52%..60%..70%..81%..90%..100% done.
Downloading the file PSA_9.3.0/plesk-patches-9.3.0-mu1-cos5-x86_64.inf3: 100% done.
Detecting installed product components.
You already have the latest version of product(s) and all selected components
installed. Installation will not continue.
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli", line 6, in ?
pmmcli.main()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1831, in main
pmmcli_log_dir = pmm_config.pmm_logs_directory()
File "/usr/local/psa/admin/share/pmmcli/pmm_config.py", line 65, in pmm_logs_directory
return os.path.join(get("PRODUCT_ROOT_D"),"PMM","logs")
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
instance = PleskConfig()
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 32, in __init__
self.__parse(configName)
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 58, in __parse
raise ExInvalidConfigLine, line
plesk_config.ExInvalidConfigLine: Invalid config line: CGI_PHP_BIN /usr/bin/php-cgi
2010-04-05 05:42:20: (log.c.135) server stopped
2010-04-05 05:42:21: (log.c.75) server started
Click to expand...
 
Did you tried to install latest openssl update? Did you read threads related to this update and problem with it?
 
i do and now ............ plesk don't want to start !

2010-04-05 11:17:11: (log.c.135) server stopped
2010-04-05 11:17:11: (log.c.75) server started
2010-04-05 11:17:11: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
2010-04-05 11:17:11: (log.c.75) server started
2010-04-05 11:17:11: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
2010-04-05 11:17:58: (log.c.75) server started
2010-04-05 11:17:58: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
2010-04-05 11:17:58: (log.c.75) server started
2010-04-05 11:17:58: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
2010-04-05 11:18:27: (log.c.75) server started
2010-04-05 11:18:27: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
2010-04-05 11:18:27: (log.c.75) server started
2010-04-05 11:18:27: (network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
Click to expand...
 
it's ok i fix it with KB
but i have the same probleme for plesk backup manager
and i can't install acronis true image module ....
 
2010-04-05 11:29:07: (log.c.75) server started
2010-04-05 11:30:38: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2010-04-05 11:30:41: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
2010-04-05 11:30:50: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli", line 6, in ?
pmmcli.main()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1831, in main
pmmcli_log_dir = pmm_config.pmm_logs_directory()
File "/usr/local/psa/admin/share/pmmcli/pmm_config.py", line 65, in pmm_logs_directory
return os.path.join(get("PRODUCT_ROOT_D"),"PMM","logs")
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
instance = PleskConfig()
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 32, in __init__
self.__parse(configName)
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 58, in __parse
raise ExInvalidConfigLine, line
plesk_config.ExInvalidConfigLine: Invalid config line: CGI_PHP_BIN /usr/bin/php-cgi
 
Did you tried to reinstall python, python-libxml and backup manager packages?
 
Contact support team in this case. Seems there is something is seriously broken and it can be fixed only with direct access to your server and deep investigation.
 
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