Resolved i have problem my websocket get 502

[arabtion]

i have problem my websocket get 502

 

[Peter Debik]

Hello @arabtion , thank you for posting. Could you please describe the issue in more detail?

 

[arabtion]

 

[arabtion]

I am a new user of this hosting, and I installed it for a free trial time to make sure that my site works without problems, and then I can buy a larger plan, but I do not see direct support that helps me with my problems, so how can I guarantee this hosting upon payment? I feel resentful about that

 

[Peter Debik]

Have you checked the error log of the website for the 502 error? It could reveal the reason why the file is not delivered.

 

[arabtion]

i get error 426

 

[scsa20]

So HTTP 502 is a bad gateway error.
HTTP 426 is upgrade required.

We need more information. You can look at the logs by logging into Plesk, going to Domains > yourDomain.TLD > Logs.

For the 426, it's possible that you're attempting to use a TLS protocol that isn't supported. You can check what protocols and adjust accordingly at https://support.plesk.com/hc/en-us/...able-TLS-protocol-versions-in-Plesk-for-Linux

As for getting support, it's pretty straight forward by going to https://support.plesk.com/ and choosing "Contact Support" that's listed in the middle of the page (you'll need to create a Plesk 360 account which is free to make). Please refer to https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk- for more details on getting direct support from Plesk.

 

[arabtion]

i fixed this problem can u close this topic