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I'm stuck on sending mail from within OpenCart that is running on a Plesk / Cent OS.

S

sdd_rd

New Pleskian
Hello,

Im new to Plesk. We have one webspace named vps1.lan. In that webspace we have a website. On that website we have opencart with a database running. When we try to use the option "forget password". The mail is not received at the users e-mail. I think that with other mails within the website it also won't work.

When i use "watch mailq" i see the following:
watch mailq.png

The mail does leave the queue. But i see it sends from [email protected] to our given up e-mail adres in the "forget password" section.

We have our first website hosted by a hostingprovider. Now we have Plesk running on a VPS. Example beneath:

example.nl / on hosting provider.
shop.example.nl / on VPS
DNS entry for shop.example.nl is set on example.nl with the IP to the VPS running Plesk.
Till here it functional.

The site and database works, but when it comes to sending e-mail i'm stuck.

I do not have enough knowledge for this problem, i already searched Google and still am searching on Google.

These are the settings for mail from OpenCart:
mail settings opencart.png

I have also tried SMTP settings, then set SMTP to localhost. But on our "example.nl" it is also set on the protocol "mail", and from there it works.

I'm thinking of a DNS problem perhaps or maybe i'm overseeing something else.

I hope someone can help me.

Thanks,

Enri.

Tags:
plesk, dns, mailq, vps, linux
 

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Last edited:
Investigation of all mail related problems in Plesk should be started from /usr/local/psa/var/log/maillog file. Try to find something useful there. Related error messages and so on.
 
I try to edit my 1st message but now it is gone, so here it is again:

Hello,

Im new to Plesk. We have one webspace named vps1.lan. In that webspace we have a website. On that website we have opencart with a database running. When we try to use the option "forget password". The mail is not received at the users e-mail. I think that with other mails within the website it also won't work.

When i use "watch mailq" i see the following:
watch mailq.png

The mail does leave the queue. But i see it sends from [email protected] to our given up e-mail adres in the "forget password" section.

We have our first website hosted by a hostingprovider. Now we have Plesk running on a VPS. Example beneath:

example.nl / on hosting provider.
shop.example.nl / on VPS
DNS entry for shop.example.nl is set on example.nl with the IP to the VPS running Plesk.
Till here it functional.

The site and database works, but when it comes to sending e-mail i'm stuck.

I do not have enough knowledge for this problem, i already searched Google and still am searching on Google.

These are the settings for mail from OpenCart:
mail settings opencart.png

I have also tried SMTP settings, then set SMTP to localhost. But on our "example.nl" it is also set on the protocol "mail", and from there it works.

I'm thinking of a DNS problem perhaps or maybe i'm overseeing something else.

I hope someone can help me.

Thanks,

Enri.

__________________________________________________________________________

Reply to your message:

Jun 26 09:26:48 VZ-ID-947 postfix/master[635]: reload -- version 2.8.4, configuration /etc/postfix
Jun 26 09:35:10 VZ-ID-947 postfix/pickup[6936]: 647DA1CC296B: uid=10000 from=<superuser>
Jun 26 09:35:10 VZ-ID-947 postfix/cleanup[7391]: 647DA1CC296B: message-id=<[email protected]>
Jun 26 09:35:10 VZ-ID-947 postfix/qmgr[6935]: 647DA1CC296B: from=<[email protected]>, size=874, nrcpt=1 (queue active)
Jun 26 09:35:11 VZ-ID-947 postfix/smtp[7393]: 647DA1CC296B: to=<[email protected]>, relay=mx3.hotmail.com[65.55.37.104]:25, delay=1.4, delays=0.08/0.05/0.51/0.74, dsn=2.0.0, status=sent (250 <[email protected]> Queued mail for delivery)
Jun 26 09:35:11 VZ-ID-947 postfix/qmgr[6935]: 647DA1CC296B: removed
Jun 26 09:35:27 VZ-ID-947 postfix/pickup[6936]: 9289E1CC296B: uid=10000 from=<superuser>
Jun 26 09:35:27 VZ-ID-947 postfix/cleanup[7391]: 9289E1CC296B: message-id=<[email protected]>

this one does say status=sent????

here is the remaining piece of the log:

Jun 26 09:35:27 VZ-ID-947 postfix/pickup[6936]: 9289E1CC296B: uid=10000 from=<superuser>
Jun 26 09:35:27 VZ-ID-947 postfix/cleanup[7391]: 9289E1CC296B: message-id=<[email protected]>
Jun 26 09:35:27 VZ-ID-947 postfix/qmgr[6935]: 9289E1CC296B: from=<[email protected]>, size=874, nrcpt=1 (queue active)
Jun 26 09:35:28 VZ-ID-947 postfix/smtp[7393]: 9289E1CC296B: to=<[email protected]>, relay=mx1.hotmail.com[65.55.92.152]:25, delay=0.95, delays=0.03/0/0.36/0.56, dsn=2.0.0, status=sent (250 <[email protected]> Queued mail for delivery)
Jun 26 09:35:28 VZ-ID-947 postfix/qmgr[6935]: 9289E1CC296B: removed
Jun 26 09:40:51 VZ-ID-947 postfix/smtpd[7673]: connect from 1-163-152-109.dynamic.hinet.net[1.163.152.109]
Jun 26 09:40:52 VZ-ID-947 postfix/smtpd[7673]: NOQUEUE: reject: RCPT from 1-163-152-109.dynamic.hinet.net[1.163.152.109]: 554 5.7.1 <[email protected]>: Relay access denied; from=<[email protected]> to=<[email protected]> proto=SMTP helo=<5.100.230.40>
Jun 26 09:40:53 VZ-ID-947 postfix/smtpd[7673]: lost connection after RCPT from 1-163-152-109.dynamic.hinet.net[1.163.152.109]
Jun 26 09:40:53 VZ-ID-947 postfix/smtpd[7673]: disconnect from 1-163-152-109.dynamic.hinet.net[1.163.152.109]
Jun 26 09:40:53 VZ-ID-947 /usr/lib64/plesk-9.0/psa-pc-remote[6912]: Message aborted.
Jun 26 09:40:53 VZ-ID-947 /usr/lib64/plesk-9.0/psa-pc-remote[6912]: Message aborted.
Jun 26 09:44:13 VZ-ID-947 postfix/anvil[7675]: statistics: max connection rate 1/60s for (smtp:1.163.152.109) at Jun 26 09:40:51
Jun 26 09:44:13 VZ-ID-947 postfix/anvil[7675]: statistics: max connection count 1 for (smtp:1.163.152.109) at Jun 26 09:40:51
Jun 26 09:44:13 VZ-ID-947 postfix/anvil[7675]: statistics: max cache size 1 at Jun 26 09:40:51
Jun 26 11:09:40 VZ-ID-947 postfix/pickup[10955]: 627CB1CC1D66: uid=10000 from=<superuser>
Jun 26 11:09:40 VZ-ID-947 postfix/cleanup[11144]: 627CB1CC1D66: message-id=<[email protected]>
Jun 26 11:09:40 VZ-ID-947 postfix/qmgr[6935]: 627CB1CC1D66: from=<[email protected]>, size=875, nrcpt=1 (queue active)
Jun 26 11:09:40 VZ-ID-947 postfix/smtp[11146]: 627CB1CC1D66: to=<[email protected]>, relay=smtp.sdd.nl[92.66.148.194]:25, delay=0.38, delays=0.09/0.01/0.17/0.1, dsn=5.7.1, status=bounced (host smtp.sdd.nl[92.66.148.194] said: 554 5.7.1 Access denied (in reply to MAIL FROM command))
Jun 26 11:09:40 VZ-ID-947 postfix/cleanup[11144]: BD9211CC2A2F: message-id=<[email protected]>
Jun 26 11:09:40 VZ-ID-947 postfix/qmgr[6935]: BD9211CC2A2F: from=<>, size=2705, nrcpt=1 (queue active)
Jun 26 11:09:40 VZ-ID-947 postfix/bounce[11148]: 627CB1CC1D66: sender non-delivery notification: BD9211CC2A2F
Jun 26 11:09:40 VZ-ID-947 postfix/qmgr[6935]: 627CB1CC1D66: removed
Jun 26 11:09:41 VZ-ID-947 postfix/smtp[11149]: BD9211CC2A2F: to=<[email protected]>, orig_to=<[email protected]>, relay=smtp.sdd.nl[92.66.148.194]:25, delay=0.56, delays=0.01/0.07/0.3/0.18, dsn=5.7.1, status=bounced (host smtp.sdd.nl[92.66.148.194] said: 554 5.7.1 Access denied (in reply to MAIL FROM command))
Jun 26 11:09:41 VZ-ID-947 postfix/qmgr[6935]: BD9211CC2A2F: removed
Jun 26 11:11:25 VZ-ID-947 postfix/pickup[10955]: D36711CC1D66: uid=10000 from=<superuser>
Jun 26 11:11:25 VZ-ID-947 postfix/cleanup[11208]: D36711CC1D66: message-id=<[email protected]>
Jun 26 11:11:25 VZ-ID-947 postfix/qmgr[6935]: D36711CC1D66: from=<[email protected]>, size=875, nrcpt=1 (queue active)
Jun 26 11:11:26 VZ-ID-947 postfix/smtp[11210]: D36711CC1D66: to=<[email protected]>, relay=smtp.sdd.nl[92.66.148.194]:25, delay=0.29, delays=0.05/0.01/0.13/0.1, dsn=5.7.1, status=bounced (host smtp.sdd.nl[92.66.148.194] said: 554 5.7.1 Access denied (in reply to MAIL FROM command))
Jun 26 11:11:26 VZ-ID-947 postfix/cleanup[11208]: 29DF31CC2A2F: message-id=<[email protected]>
Jun 26 11:11:26 VZ-ID-947 postfix/qmgr[6935]: 29DF31CC2A2F: from=<>, size=2705, nrcpt=1 (queue active)
Jun 26 11:11:26 VZ-ID-947 postfix/bounce[11213]: D36711CC1D66: sender non-delivery notification: 29DF31CC2A2F
Jun 26 11:11:26 VZ-ID-947 postfix/qmgr[6935]: D36711CC1D66: removed
Jun 26 11:11:26 VZ-ID-947 postfix/smtp[11214]: 29DF31CC2A2F: to=<[email protected]>, orig_to=<[email protected]>, relay=smtp.sdd.nl[92.66.148.194]:25, delay=0.17, delays=0.02/0.04/0.05/0.06, dsn=5.7.1, status=bounced (host smtp.sdd.nl[92.66.148.194] said: 554 5.7.1 Access denied (in reply to MAIL FROM command))
Jun 26 11:11:26 VZ-ID-947 postfix/qmgr[6935]: 29DF31CC2A2F: removed

Thank you for your help
 
I have switched now from postfix to qmail.

Some output of some commands:

[root@VZ-ID-947 ~]# tail /var/qmail/control/me
VZ-ID-947.(none)

_______________

[root@VZ-ID-947 ~]# /var/qmail/bin/qmail-qstat
messages in queue: 2
messages in queue but not yet preprocessed: 0

_______________

[root@VZ-ID-947 ~]# /etc/init.d/qmail status
qmail-send (pid 21440) is running...

_______________

[root@VZ-ID-947 ~]# /var/qmail/bin/qmail-qread
27 Jun 2013 09:58:19 GMT #6045762 790 <***@sdd.nl> bouncing
done remote sdd@vz-id-947.
done remote webshop@vz-id-947.
remote ***@live.com
27 Jun 2013 10:01:35 GMT #6047086 791 <[email protected]> bouncing
done remote sdd@vz-id-947.
done remote ***@vz-id-947.
remote ***@sdd.nl

I changed e-mail adresses in stars.

I see from this output that it only had done the local e-mails?

Somebody can help me with this please?
 
The problem was it was sending mail from [email protected].

I switched back to postfix and edit main.cf:

[root@VZ-ID-947 ~]# tail /etc/postfix/main.cf
****
#myhostname = vps1.lan
myhostname = sdd.nl
 
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