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Will-NYESDigital
Regular Pleskian
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk Panel 11.5.30 MU #44 CentOS 6.5 (Final) 64bit
PROBLEM DESCRIPTION
A selection of images on one of our WPB sites break each time the site is published.
STEPS TO REPRODUCE
Log in to the control panel of the website and go to file manager, if there is a .zip folder under httpdocs/attachments/image it seems this problem will occur. Log in to WPB and publish the site.
ACTUAL RESULT
Various images (but not all of them) fail to load upon being published. The selection of broken images varies each time the site is published.
EXPECTED RESULT
Images should load as expected
ANY ADDITIONAL INFORMATION
Under httpdocs/attachments/image there is a .zip file amongst the image files. Each time we publish the site, some of the images in images go into the zip file automatically but do not move back into the image folder until we take them out manually, this causes the images to break as they are in the wrong place.
Extracting all the images, then deleting this zip file, causes all the images to delete from httpdocs upon publishing the site, and they must then be manually re-uploaded. Having the zip file in the folder stops this happening, although the problem with the images not being removed from the file continues to occur.
Parallels Plesk Panel 11.5.30 MU #44 CentOS 6.5 (Final) 64bit
PROBLEM DESCRIPTION
A selection of images on one of our WPB sites break each time the site is published.
STEPS TO REPRODUCE
Log in to the control panel of the website and go to file manager, if there is a .zip folder under httpdocs/attachments/image it seems this problem will occur. Log in to WPB and publish the site.
ACTUAL RESULT
Various images (but not all of them) fail to load upon being published. The selection of broken images varies each time the site is published.
EXPECTED RESULT
Images should load as expected
ANY ADDITIONAL INFORMATION
Under httpdocs/attachments/image there is a .zip file amongst the image files. Each time we publish the site, some of the images in images go into the zip file automatically but do not move back into the image folder until we take them out manually, this causes the images to break as they are in the wrong place.
Extracting all the images, then deleting this zip file, causes all the images to delete from httpdocs upon publishing the site, and they must then be manually re-uploaded. Having the zip file in the folder stops this happening, although the problem with the images not being removed from the file continues to occur.
