- Server operating system version
- Debian 12
- Plesk version and microupdate number
- 18.0.63 #4
I am experiencing update failures and receiving failure emails daily. Each time the failure reason is different.
2 days ago:
Reason: 2024-09-19 06:25:16 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
2024-09-19 06:25:17 ERROR: Apt cache fetch failed: W:GPG error: Index of /imunify360/debian/12/ bookworm InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 8C55A6628608CB71, E:The repository 'Index of /imunify360/debian/12/ bookworm InRelease' is not signed. 2024-09-19 06:25:17 ERROR: W:GPG error:
(This reason was repeated with 'Exited with returncode 1' appended)
1 day ago:
Reason: 2024-09-20 06:25:21 INFO: pum is called with arguments: ['--update', '--json']
2024-09-20 06:25:25 INFO: no packages to update
2024-09-20 06:25:25 ERROR: E:dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
2024-09-20 06:25:25 ERROR: Exited with returncode 1.
It suggested I manually run the update which also failed with the message 'Error: Unable to receive update information for the package(s)'. There is a warning on this page 'Warning: Information on some packages might not be actual: inconsistencies were detected in the system's package manager database. Please resolve this issue manually.'
Today:
Reason: 2024-09-21 06:25:16 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
I cannot run update from console because it errors with the message:
'The package imunify360-venv needs to be reinstalled, but I can't find an archive for it'
This may be related to the fact that this package has been renamed - Changelog shows ' 7.16 Renamed the Imunify360 extension to Imunify'
I am not very experienced with Plesk and would appreciate any help!
2 days ago:
Reason: 2024-09-19 06:25:16 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
2024-09-19 06:25:17 ERROR: Apt cache fetch failed: W:GPG error: Index of /imunify360/debian/12/ bookworm InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 8C55A6628608CB71, E:The repository 'Index of /imunify360/debian/12/ bookworm InRelease' is not signed. 2024-09-19 06:25:17 ERROR: W:GPG error:
(This reason was repeated with 'Exited with returncode 1' appended)
1 day ago:
Reason: 2024-09-20 06:25:21 INFO: pum is called with arguments: ['--update', '--json']
2024-09-20 06:25:25 INFO: no packages to update
2024-09-20 06:25:25 ERROR: E:dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
2024-09-20 06:25:25 ERROR: Exited with returncode 1.
It suggested I manually run the update which also failed with the message 'Error: Unable to receive update information for the package(s)'. There is a warning on this page 'Warning: Information on some packages might not be actual: inconsistencies were detected in the system's package manager database. Please resolve this issue manually.'
Today:
Reason: 2024-09-21 06:25:16 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
I cannot run update from console because it errors with the message:
'The package imunify360-venv needs to be reinstalled, but I can't find an archive for it'
This may be related to the fact that this package has been renamed - Changelog shows ' 7.16 Renamed the Imunify360 extension to Imunify'
I am not very experienced with Plesk and would appreciate any help!