• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Install Error v4.5

eskinner@ourams

New Pleskian
Hi,
I am trying to install SiteBuilder stand alone version 4.5 and am getting the following error:

"There is a problem with this Windows Installer Package. A script requried for this installation to complete could not be run."

I am installing it on a Win2K3 machine with a user with administrative rights, IIS6.0, SQL2000. The installation appears to get almost to the end when it errors. There are no errors in the Event Viewer and I tried to look for logs but could not find any. Perhaps I am not looking in the correct location.

Could anyone please let me know if there are installation logs that I can take a look at?
Is anyone else having this issue?
Could someone please point me in the right direction as to what may be happening here?

Thank you very much in advance for your assistance.

Take Care,
Ed

---------UPDATE---------
Ok I tried to install this after installing .net 3.5 and now I am getting an error in the Event Viewer.
The Error message information is below:

Source: MsiInstaller
Event ID: 11720
Descrpition:
Product: Parallels Plesk Sitebuilder 4.5 for Windows -- Error 1720. There is a problem with this Windows Installer package. A script required for this installation to complete could not be run. Contact your support personnel or package vendor. Custom action OnSuccessCA script error -2147024893, : Line 792, Column 8,

----ANOTHER UPDATE----
There is an error message that pops up after the installation that says...
Fatal error during installation. (Error code 1603) as Unable to execute "C:\Program Files\SWsoft\Install\SiteBuilder\4.5.0\SBInst.msi" REINSTALLMODE=dmus

Thoughts anyone?

Thanks in advance for your assistance!



------------ FIXED ---------------
I got it going...
There must have been something wrong with the web site that I was trying to publish to. As soon as I let sitebuilder pick its own web site it installed fine.


Hope this helps someone and thank you for your time!
 
The same problem here!

If you got a solution could you pls explain with more detail?? What do you mean with "As soon as I let sitebuilder pick its own web site it installed fine."? Where? How??

Thanks!
 
Back
Top