Resolved install fails

[Rajesh Solanki]

Hi

i m trying to install plesk using sh <(curl https://autoinstall.plesk.com/plesk-installer || wget -O - https://autoinstall.plesk.com/plesk-installer) on RHEL 7.5 and it fails with this.

Running Transaction Check
Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'bind-license = 32:9.9.4-61.el7_5.1 is needed by (installed) bind-libs-32:9.9.4-61.el7_5.1.x86_64']
YumRPMCheckError: [u'ERROR with transaction check vs depsolve:', 'bind-license = 32:9.9.4-61.el7_5.1 is needed by (installed) bind-libs-32:9.9.4-61.el7_5.1.x86_64']
sh: /etc/init.d/psa: No such file or directory

Any idea on how to fix this ?

 

[Rajesh Solanki]

this is what i see from logs

Running Transaction Check
Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'bind-license = 32:9.9.4-61.el7_5.1 is needed by (installed) bind-libs-32:9.9.4-61.el7_5.1.x86_64']
YumRPMCheckError: [u'ERROR with transaction check vs depsolve:', 'bind-license = 32:9.9.4-61.el7_5.1 is needed by (installed) bind-libs-32:9.9.4-61.el7_5.1.x86_64']
processTransaction event: 10 (Downloading Packages)
processTransaction event: 11 (unknown)
processTransaction event: 20 (Check Package Signatures)
processTransaction event: 30 (Running Test Transaction)
Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'bind-license = 32:9.9.4-61.el7_5.1 is needed by (installed) bind-libs-32:9.9.4-61.el7_5.1.x86_64']
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 239, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 234, in main
installer.perform(to_install, opts.remove, opts.tries)
File "/usr/local/psa/bin/yum_install", line 173, in perform
self._perform(to_install, to_remove, pt_callback)
File "/usr/local/psa/bin/yum_install", line 192, in _perform
self.processTransaction(callback = pt_callback, rpmDisplay = QuietCallback())
File "/usr/lib/python2.7/site-packages/yum/__init__.py", line 6552, in processTransaction
self._doTestTransaction(callback,display=rpmTestDisplay)
File "/usr/lib/python2.7/site-packages/yum/__init__.py", line 6631, in _doTestTransaction
raise Errors.YumRPMCheckError,retmsgs
YumRPMCheckError: [u'ERROR with transaction check vs depsolve:', 'bind-license = 32:9.9.4-61.el7_5.1 is needed by (installed) bind-libs-32:9.9.4-61.el7_5.1.x86_64']
sh: /etc/init.d/psa: No such file or directory
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_17_8_11', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; /etc/init.d/psa restart; :'', m_arch='', output: ~empty
[2019-01-15 11:34:51.447673] Execute command /usr/local/psa/admin/bin/send-error-report install
[2019-01-15 11:34:51.465369] Error: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please contact product technical support.

 

[IgorG]

Try to find all bind packages with

# rpm -qa | grep bind

and then remove them with

# rpm -e bind-license bind-libs ...

After that repeat Plesk installation procedure.

 

[Rajesh Solanki]

Igor

Sorry for late reply. Yes i ended up doing that few hours ago and i was able to finish my install.

Thanks for the help.