• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Installation Frustration!

Status
Not open for further replies.

bcaza27

New Pleskian
I'm trying to install this so I can evaluate it and am having nothing but problems.

I have Windows 2008 R2 Enterprise edition and get the following during the install:

MSI: Error! Critical action 'Configuring MySQL Service...' failed:
Command "C:\Program Files (x86)\Parallels\Plesk\admin\bin\mysqlmng.exe" --repair-local-service failed with code 1.
Output:
MySQL installation is corrupted: installation directory 'C:\Program Files (x86)\Parallels\Plesk\Databases\MySQL51\' does not exist
Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_11.5.30\dist-msi-Microsoft-2003-i386\mysql-server-configurator.msi': Fatal error during installation. (Error code 1603)
Error: The installation of the package 'mysql-server-configurator' failed with code 1603. (install: configuring MySQL server...)

I've tried deleting the parallels directory under program files (x86) and reinstalling after uninstalling, and no luck. I even tried deleting the parallelsinstall directory and letting it recreate as well.

MYSQL is not even installed on the server

I shouldn't be getting this much frustration on an install.....

All help would be appreciated!
 
Last edited:
Well I got it installed, but now when I launch the Plesk Control Panel, I get the following:

C:\Program Files (x86)\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exited unexpectedly

I hope someone can help as my demo key will expire soon.

Thanks!
 
Status
Not open for further replies.
Back
Top