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Internal Error during a subscription creation

Discussion in 'Plesk 11.x for Linux' started by techwide, Jan 23, 2013.

  1. techwide

    techwide New Pleskian

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    Hi,

    When I create a subscription I get 'Internal error'
    Following is control panel error_log.


    2013-01-23 16:07:40: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Warning: PDO::__construct() [<a href='pdo.--construct'>pdo.--construct</a>]: Premature end of data (mysqlnd_wireprotocol.c:553); File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129

    Exception: PHP Warning: PDO::__construct() [<a href='pdo.--construct'>pdo.--construct</a>]: Premature end of data (mysqlnd_wireprotocol.c:553); File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129

    file: /usr/local/psa/admin/smb/application/library/Smb/Exception/Syntax.php
    line: 55
    code: 0
    trace: #0 [internal function]: Smb_Exception_Syntax::handleError(2, 'PDO::__construc...', '/usr/local/psa/...', 129, Array)
    #1 /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php(129): PDO->__construct('mysql:adapter=P...', 'pp_sb_db', 'HIjXAKYrg3iZu2', Array)
    #2 /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Mysql.php(109): Zend_Db_Adapter_Pdo_Abstract->_connect()
    #3 /usr/local/psa/admin/plib/Zend/Db/Adapter/Abstract.php(459): Zend_Db_Adapter_Pdo_Mysql->_connect()
    #4 /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SELECT 1', Array)
    #5 /usr/local/sb/include/Base/DB/Manager.php(64): Zend_Db_Adapter_Pdo_Abstract->query('SELECT 1')
    #6 /usr/local/sb/include/SB/Config.php(171): Base_DB_Manager::getDb()
    #7 /usr/local/sb/include/SB/Config.php(151): SB_Config->_getDataFromDb()
    #8 /usr/local/sb/include/SB/Config.php(104): SB_Config->_loadConfigDb()
    #9 /usr/local/sb/include/SB/Config.php(59): SB_Config->_loadConfig()
    #10 /usr/local/sb/include/SB/Config.php(69): SB_Config->__construct()
    #11 /usr/local/sb/include/SB/Application/Abstract.php(32): SB_Config::getInstance()
    #12 /usr/local/sb/include/SB/Application/Api.php(19): SB_Application_Abstract->__construct()
    #13 /usr/local/psa/admin/plib/Sitebuilder/Connector.php(16): SB_Application_Api::init()
    #14 /usr/local/psa/admin/plib/Limits/DomainLimitsManager.php(185): Sitebuilder_Connector::getInstance()
    #15 /usr/local/psa/admin/plib/Limits/LimitsManager.php(446): DomainLimitsManager->doGetUsed('max_site_builde...')
    #16 /usr/local/psa/admin/plib/Limits/LimitsManager.php(1491): LimitsManager->getUsed('max_site_builde...')
    #17 /usr/local/psa/admin/plib/Limits/LimitsManager.php(543): LimitsManager->checkUsed('max_site_builde...', 1)
    #18 /usr/local/psa/admin/plib/Limits/LimitsManager.php(696): LimitsManager->checkLimit('max_site_builde...', 1)
    #19 /usr/local/psa/admin/plib/BsDomain.php(669): LimitsManager->commit(true)
    #20 /usr/local/psa/admin/panel/application/library/AdminPanel/Form/Subscription.php(203): BsDomain->update()
    #21 /usr/local/psa/admin/panel/application/library/AdminPanel/Form/Final/CreateSubscription.php(94): AdminPanel_Form_Subscription->processForm()
    #22 /usr/local/psa/admin/panel/application/library/AdminPanel/Controller/Action/Subscription.php(153): AdminPanel_Form_Final_CreateSubscription->processForm()
    #23 /usr/local/psa/admin/panel/application/controllers/CustomerController.php(245): AdminPanel_Controller_Action_Subscription->_processCreateSubscriptionAction('overview/id/14')
    #24 /usr/local/psa/admin/plib/Zend/Controller/Action.php(513): CustomerController->newSubscriptionAction()
    #25 /usr/local/psa/admin/plib/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('newSubscription...')
    #26 /usr/local/psa/admin/plib/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
    #27 /usr/local/psa/admin/panel/application/library/AdminPanel/Application/Web.php(20): Zend_Controller_Front->dispatch()
    #28 /usr/local/psa/admin/panel/application/public/index.php(15): AdminPanel_Application_Web->run()
    #29 {main}


    2013-01-23 16:07:41: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Warning: Releasing semaphore 1 in request cleanup in Unknown on line 0

    2013-01-23 16:07:41: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Warning: Releasing semaphore 4 in request cleanup in Unknown on line 0

    PHP Warning: PDO::__construct(): Premature end of data (mysqlnd_wireprotocol.c:553); File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129

    PHP Warning: PDO::__construct(): OK packet 1 bytes shorter than expected; File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129


    My system is following

    Parallels Plesk Panel v11.0.9_build110120608.16 os_CentOS 5
    CentOS 5.9 (Final)


    Can someone please help.


    Regards,

    Peter
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    I would suggest you bootstrapper repair procedure.
     
  3. techwide

    techwide New Pleskian

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    Hi IgorG,
    Can you llease explain what bootstrapper repair procedure is?
    Thanks
    Peter
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Peter, it was discussed and mentioned a lot of times here and you can find many KB articles about it. Just use search engines.

     
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