Internal Error during a subscription creation

[techwide]

Hi,

When I create a subscription I get 'Internal error'
Following is control panel error_log.


2013-01-23 16:07:40: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Warning: PDO::__construct() [<a href='pdo.--construct'>pdo.--construct</a>]: Premature end of data (mysqlnd_wireprotocol.c:553); File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129

Exception: PHP Warning: PDO::__construct() [<a href='pdo.--construct'>pdo.--construct</a>]: Premature end of data (mysqlnd_wireprotocol.c:553); File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129

file: /usr/local/psa/admin/smb/application/library/Smb/Exception/Syntax.php
line: 55
code: 0
trace: #0 [internal function]: Smb_Exception_Syntax::handleError(2, 'PDO::__construc...', '/usr/local/psa/...', 129, Array)
#1 /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php(129): PDO->__construct('mysql:adapter=P...', 'pp_sb_db', 'HIjXAKYrg3iZu2', Array)
#2 /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Mysql.php(109): Zend_Db_Adapter_Pdo_Abstract->_connect()
#3 /usr/local/psa/admin/plib/Zend/Db/Adapter/Abstract.php(459): Zend_Db_Adapter_Pdo_Mysql->_connect()
#4 /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SELECT 1', Array)
#5 /usr/local/sb/include/Base/DB/Manager.php(64): Zend_Db_Adapter_Pdo_Abstract->query('SELECT 1')
#6 /usr/local/sb/include/SB/Config.php(171): Base_DB_Manager::getDb()
#7 /usr/local/sb/include/SB/Config.php(151): SB_Config->_getDataFromDb()
#8 /usr/local/sb/include/SB/Config.php(104): SB_Config->_loadConfigDb()
#9 /usr/local/sb/include/SB/Config.php(59): SB_Config->_loadConfig()
#10 /usr/local/sb/include/SB/Config.php(69): SB_Config->__construct()
#11 /usr/local/sb/include/SB/Application/Abstract.php(32): SB_Config::getInstance()
#12 /usr/local/sb/include/SB/Application/Api.php(19): SB_Application_Abstract->__construct()
#13 /usr/local/psa/admin/plib/Sitebuilder/Connector.php(16): SB_Application_Api::init()
#14 /usr/local/psa/admin/plib/Limits/DomainLimitsManager.php(185): Sitebuilder_Connector::getInstance()
#15 /usr/local/psa/admin/plib/Limits/LimitsManager.php(446): DomainLimitsManager->doGetUsed('max_site_builde...')
#16 /usr/local/psa/admin/plib/Limits/LimitsManager.php(1491): LimitsManager->getUsed('max_site_builde...')
#17 /usr/local/psa/admin/plib/Limits/LimitsManager.php(543): LimitsManager->checkUsed('max_site_builde...', 1)
#18 /usr/local/psa/admin/plib/Limits/LimitsManager.php(696): LimitsManager->checkLimit('max_site_builde...', 1)
#19 /usr/local/psa/admin/plib/BsDomain.php(669): LimitsManager->commit(true)
#20 /usr/local/psa/admin/panel/application/library/AdminPanel/Form/Subscription.php(203): BsDomain->update()
#21 /usr/local/psa/admin/panel/application/library/AdminPanel/Form/Final/CreateSubscription.php(94): AdminPanel_Form_Subscription->processForm()
#22 /usr/local/psa/admin/panel/application/library/AdminPanel/Controller/Action/Subscription.php(153): AdminPanel_Form_Final_CreateSubscription->processForm()
#23 /usr/local/psa/admin/panel/application/controllers/CustomerController.php(245): AdminPanel_Controller_Action_Subscription->_processCreateSubscriptionAction('overview/id/14')
#24 /usr/local/psa/admin/plib/Zend/Controller/Action.php(513): CustomerController->newSubscriptionAction()
#25 /usr/local/psa/admin/plib/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('newSubscription...')
#26 /usr/local/psa/admin/plib/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#27 /usr/local/psa/admin/panel/application/library/AdminPanel/Application/Web.php(20): Zend_Controller_Front->dispatch()
#28 /usr/local/psa/admin/panel/application/public/index.php(15): AdminPanel_Application_Web->run()
#29 {main}


2013-01-23 16:07:41: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Warning: Releasing semaphore 1 in request cleanup in Unknown on line 0

2013-01-23 16:07:41: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Warning: Releasing semaphore 4 in request cleanup in Unknown on line 0

PHP Warning: PDO::__construct(): Premature end of data (mysqlnd_wireprotocol.c:553); File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129

PHP Warning: PDO::__construct(): OK packet 1 bytes shorter than expected; File: /usr/local/psa/admin/plib/Zend/Db/Adapter/Pdo/Abstract.php, Line: 129


My system is following

Parallels Plesk Panel v11.0.9_build110120608.16 os_CentOS 5
CentOS 5.9 (Final)


Can someone please help.


Regards,

Peter

 

[IgorG]

I would suggest you bootstrapper repair procedure.

 

[techwide]

Hi IgorG,
Can you llease explain what bootstrapper repair procedure is?
Thanks
Peter

 

[IgorG]

Peter, it was discussed and mentioned a lot of times here and you can find many KB articles about it. Just use search engines.

# /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair