OK i guess i don't completely understand how this works. when i am adding a "client" is that a reseller i am adding (a control panel account who has the ability to create new sites and allocate his resources to them? Currently i do not have any resellers. or is the idea that for every new web hosting client i have, i create - i add a client and then add that clients site inside their client account. wouldn't that cause problems because that client would have the ability to create new domains? also i just tried testing this out and added a new (second) client and when it asked me to set up the IP pools, there were none available (i currently have 1 IP address for my server) - shouldn't i be able to have all my clients/websites use the same IP address? i am pretty confused - any insight would be greatly appreciated.