Question IP greylisted

[fared]

Server operating system version

Debian 12

Plesk version and microupdate number

18.0.70

Hi Admins

In my plesk server I have 2 IPs and a lot mailboxes. I using for send email external provider smtp2go but my IP is greylisted.

Any idea ?

Thanks
Raf

 

[Sebahat.hadzhi]

Hello, Raf. As far as I can see, you can configure allow list for the SMTP addresses you are sending from. If that doesn't help, I would recommend reaching out to the external email provider and ask them to clarify why the IP address is greylisted. Apart from changing the IP address, I can't think of what else you can do from Plesk's side.

 

[Sebahat.hadzhi]

Hello, Raf. As far as I can see, you can configure allow list for the SMTP addresses you are sending from. If that doesn't help, I would recommend reaching out to the external email provider and ask them to clarify why the IP address is greylisted. Apart from changing the IP address, I can't think of what else you can do from Plesk's side.