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Question IP greylisted

fared

New Pleskian
Server operating system version
Debian 12
Plesk version and microupdate number
18.0.70
Hi Admins

In my plesk server I have 2 IPs and a lot mailboxes. I using for send email external provider smtp2go but my IP is greylisted.

Any idea ?

Thanks
Raf
 
Hello, Raf. As far as I can see, you can configure allow list for the SMTP addresses you are sending from. If that doesn't help, I would recommend reaching out to the external email provider and ask them to clarify why the IP address is greylisted. Apart from changing the IP address, I can't think of what else you can do from Plesk's side.
 
Hello, Raf. As far as I can see, you can configure allow list for the SMTP addresses you are sending from. If that doesn't help, I would recommend reaching out to the external email provider and ask them to clarify why the IP address is greylisted. Apart from changing the IP address, I can't think of what else you can do from Plesk's side.
 
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