IP reconfigure fail : Plesk 9.5.5 Windows

[RogerWeb]

Hello IgorG,

We have a Windows 2008, IIS7 server with Plesk 9.5.5
We want to migrate this server to a new Windows 2008 server using R1 Soft's Bare Metal restore.
We have successfully restored R1 Soft backup on new server but when we tried to replace old IPs with new using Plesk's reconfigure utility, we faced following errors :
=====================
Log Name: Plesk
Source: websrvmng.exe
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A

Description:
External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.commit()
at IIS7ServerManager.commit(IIS7ServerManager* )

at changeIPAddress(xxxxxxxxx.com, xxx.xxx.xxx.xxx, xx.xxx.xxx.xxx)(WebServerAdapter::changeIPAddress line 1234)
at execute console command --change-ip-address(vconsoleapp::start line 129)

at execute D:\Parallels\Plesk\admin\bin\websrvmng.exe --change-ip-address "--old-ip-address=xxx.xxx.xxx.xxx" "--new-ip-address=xx.xxx.xxx.xxx"(vconsoleapp::run line 140)

Execute file name: D:\Parallels\Plesk\admin\bin\websrvmng.exe
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="websrvmng.exe" />
<EventID Qualifiers="0">1</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="xxxx-xx-xxTxx:xx:xx.000000000Z" />
<EventRecordID>6687</EventRecordID>
<Channel>Plesk</Channel>
<Computer>
<Security />
</System>
<EventData>
<Data>External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.commit()
at IIS7ServerManager.commit(IIS7ServerManager* )

at changeIPAddress(xxxxxxxx.com, xxx.xxx.xxx.xxx, xx.xxx.xxx.xxx)(WebServerAdapter::changeIPAddress line 1234)

at execute console command --change-ip-address(vconsoleapp::start line 129)
at execute D:\Parallels\Plesk\admin\bin\websrvmng.exe --change-ip-address "--old-ip-address=xxx.xxx.xxx.xxx" "--new-ip-address=xx.xxx.xxx.xxx"(vconsoleapp::run line 140)</Data>
<Data>D:\Parallels\Plesk\admin\bin\websrvmng.exe</Data>
</EventData>
</Event>
=====================

We tired all possible fixes available and suggested on this forum like removed sites which starts with SITE_***, by removing Plesk's Default SSL Certificate, by replacing websrvmng.exe, by updating Plesk components etc. but it did not work.
We need a fix resolution for this issue as we want to migrate our server as soon as possible.

Can you please suggest us something here to fix this issue ?

Thanks,
Roger

 

[RogerWeb]

we want to migrate such more than 50 servers and then replace all their IPs using reconfigure utility.
So if you do not provide us a solution for this problem then it will be a very very big problem for us

Regards,
Roger

 

[softhost]

we want to migrate such more than 50 servers and then replace all their IPs using reconfigure utility.
So if you do not provide us a solution for this problem then it will be a very very big problem for us

Regards,
Roger

Same issue here.

 

[IgorG]

Have you tried this solution? http://kb.parallels.com/112525

 

[softhost]

Have you tried this solution? http://kb.parallels.com/112525

Thank you! That fixed the issue!