Resolved Is subdomain counted as 1 domain inside Plesk Onynx

[William Fock]

I added a subdomain but it shows as additional domains inside the server information. Shouldn't it be separated and not counted as 1 additional domains as the limit for web admin is only 10.

 

[William Fock]

Anyway Plesk has replied:

Developers looked into this issue and confirmed as a bug: PPPM-5050: Subdomains are counted as domains on Server Information page. We appreciate your input to the product improvement and drawing our attention to this.


The fix is considered to be included in one of the next Plesk updates, release notes are available here:

https://docs.plesk.com/release-notes/17.0/change-log/


So far I suggest you:


1. logging in to Plesk database


2. executing the following query:


> select id,name,htype,parentDomainId from domains where parentDomainId=0;



The following article describes the issue: https://kb.plesk.com/en/129947

 

[Kingsley]

Anyway Plesk has replied:

Developers looked into this issue and confirmed as a bug: PPPM-5050: Subdomains are counted as domains on Server Information page. We appreciate your input to the product improvement and drawing our attention to this.


The fix is considered to be included in one of the next Plesk updates, release notes are available here:

https://docs.plesk.com/release-notes/17.0/change-log/


So far I suggest you:


1. logging in to Plesk database


2. executing the following query:


> select id,name,htype,parentDomainId from domains where parentDomainId=0;



The following article describes the issue: https://kb.plesk.com/en/129947

So this is a bug? or does it mean subdomains will not be counted as one of the main domain

 

[William Fock]

So this is a bug? or does it mean subdomains will not be counted as one of the main domain

Yupe.

 

[Kingsley]

Yupe.

i dont think the update is out

 

[William Fock]

i dont think the update is out

It's definately not out yet. The case was only logged a few days ago.

 

[Kingsley]

It's definately not out yet. The case was only logged a few days ago.

This issue has been there for over 5 months now