Mickael Salfati
Regular Pleskian
Issue about subscriptions expired and service plans
Hi Parallels Team,
I just notice a very annoying issue with plesk 11 (last #MU10 Debian 6 X64)
Step to reproduce the issue:
1/ Create a service plan with a Validity period to unlimited.
2/ Create a new subscription with this service plan.
3/ Set a Validity period for the subscription -> subscription is locked.
4/ Unlock and Sync the subscription, the Validity period is lost and the domain never expire.
With plesk 10.x, I never encountered this issue because the Validity period was preserved with "unlock and sync" button.
Conclusion: We can't change the validity period without locking the subscription.
Thanks per advance.
Mickael Salfati.
P.S/ I also made the test using the API and same behavior.
Hi Parallels Team,
I just notice a very annoying issue with plesk 11 (last #MU10 Debian 6 X64)
Step to reproduce the issue:
1/ Create a service plan with a Validity period to unlimited.
2/ Create a new subscription with this service plan.
3/ Set a Validity period for the subscription -> subscription is locked.
4/ Unlock and Sync the subscription, the Validity period is lost and the domain never expire.
With plesk 10.x, I never encountered this issue because the Validity period was preserved with "unlock and sync" button.
Conclusion: We can't change the validity period without locking the subscription.
Thanks per advance.
Mickael Salfati.
P.S/ I also made the test using the API and same behavior.
Last edited: