issue on migration for mailbox size

[cpartassides]

TITLE:

issue on migration for mailbox size​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

Plesk Onyx v17.5.3_build1705170317.16 os_Ubuntu 16.04 (
migrating to
Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7 (web admin edition)​

PROBLEM DESCRIPTION:

After migrating the domains to new plesk the mailbox size was set to limit 100MB. this cannot be changed manually per account (see attached). Also there isn't as setting to change the default on domain. When i add a new domain and mailbox then is set to unlimited. If i add a mailbox to migrated to domain is set to 100MB. Please help , this is important. Also, how do i change the domain default size on web admin edition?​

STEPS TO REPRODUCE:

start domain migration from new server to new server​

ACTUAL RESULT:

the mailbox default is set to 100MB instead of unlimited and cannot change it​

EXPECTED RESULT:

1. migrate the correct mailbox and domain mailbox default size
2. being able to change both mailbox and domain default mailbox size​

ANY ADDITIONAL INFORMATION:

Untitled

initial thread: Issue - issue on migration for mailbox size​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Help with sorting out​