Issue with downloading the server full backup file since Plesk11.0.9 Micro-Update#60

[PriyanA]

Hi,

I'm having trouble downloading the server full backup file since Plesk 11.0.9 Update #60.

When press Download Button, nothing happens. Server has plenty of free disk space and full back file is only 1.5GB. It used to take less than 2 mins to get the popup message to "Save" the file. Now nothing happens.

Anyone else facing this issue?

Regards,
Priyan A

 

[IgorG]

Any details from logs? http://kb.parallels.com/111283
Also check this article too - http://kb.parallels.com/114415