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Issues connecting to mail

Timo002

Basic Pleskian
Hello,

When I setup a new domain in Plesk, I always have issues connecting to the mail server.

When I setup an account in Mozilla Thunderbird, its just working fine. Setting up the same account in the Gmail application, I continuously get an error "Cannot connect to the server", using the same settings as Thunderbird. Also webmail is working fine.

Settings used
Username: created e-mailadres ([email protected])
Server: domain.com
IMAP port: 143
Security type: STARTTLS

Why is this not working out of the box? Do I have issues with my plesk installation?
 
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