Java Applications not showing for customer (but will to admin)

[Ross K]

Afternoon all,

A customer wanted to mess around with a Java app and we have no objections (although it's not something we offer on our service plans). So I manually "customised" his service plan and enabled Java Applications and set the limit to two. Now, when I login to the customers control panel (via admin), I can see the Java Applications icon under Websites & Domain, advanced section. However, when the customer logs in using his credentials, the Java Applications icon isn't there. He has sent me a screenshot to prove it.

I'm at a loss as to why this appears for me on the customers account but not for him. Any ideas, or is this a possible bug?

Kind regards,

Ross

 

[abdi]

Did you enable it in his service plan PERMISSIONS? and NOT just the number of Java applications but Permission!