Hey everyone,
I am relatively new to Plesk and hosting my Server and to this forum, so forgive me if this is the wrong sub-forum or prefix
So far, everything went relatively smooth with my new Plesk server, thanks to the good UI & this fabulous forum
But I have a very wired issue, which I am unable to investigate myself:
All my WordPress-Websites are using a Plugin called "Complianz". This plugin is downloading JSON files to Home directory>httpdocs>wp-content>uploads>complianz>cmp>vendorlist>fileXXX.json
I already was in contact with the Plugin Developers, they are using the WordPress function "download_url()", which almost always works as intended. < But not in my case, I guess
The Encoding is off, so the file just display gibberish characters instead of strings (viewing via FTP)

The non-JSON files in this folder (CSS, etc.) look good (no encoding issues) and are also regularly updated by Complianz (like the JSON files).
Does anyone have an idea what might be causing this issue? I know for sure this has to do with my new Plesk server because on my old site hosted at Kinsta, this issue is not present.
Error logs look clean so far, no error for the timespan when the Plugin downloads the files. I also use imunify360, but no incidents or anything occurred during this time-period.
PHP encoding is set to UTF-8.
Thanks in advance
I am relatively new to Plesk and hosting my Server and to this forum, so forgive me if this is the wrong sub-forum or prefix
So far, everything went relatively smooth with my new Plesk server, thanks to the good UI & this fabulous forum
But I have a very wired issue, which I am unable to investigate myself:
All my WordPress-Websites are using a Plugin called "Complianz". This plugin is downloading JSON files to Home directory>httpdocs>wp-content>uploads>complianz>cmp>vendorlist>fileXXX.json
I already was in contact with the Plugin Developers, they are using the WordPress function "download_url()", which almost always works as intended. < But not in my case, I guess
The Encoding is off, so the file just display gibberish characters instead of strings (viewing via FTP)

The non-JSON files in this folder (CSS, etc.) look good (no encoding issues) and are also regularly updated by Complianz (like the JSON files).
Does anyone have an idea what might be causing this issue? I know for sure this has to do with my new Plesk server because on my old site hosted at Kinsta, this issue is not present.
Error logs look clean so far, no error for the timespan when the Plugin downloads the files. I also use imunify360, but no incidents or anything occurred during this time-period.
PHP encoding is set to UTF-8.
Thanks in advance