Resolved Kaspersky uninstall error

[classest]

Server operating system version

debian 12

Plesk version and microupdate number

18.0.64 Update 1

Hello everyone,
I have uninstalled Kaspersky under Plesk Obsidian (Linux) to switch to Sophos (as recommended by Plesk). Unfortunately the uninstallation of Kaspersky did not work.
The service kavehost is still present and when calling the configuration page for the virus scanner a ‘GraphQL Error’ page appears with the message ‘Unable to find row by field name with value kaspersky-av in Modules table.’
Does anyone have a solution?
Best regards
Stephan

 

[Sebahat.hadzhi]

Hey, Stephan. It is likely that there is a leftover package psa-kav8, which is supposed to be removed when the extension is uninstalled, but it still remains in the system. Please try executing the following command:

dpkg -l | grep kav8

If it returns an entry, the solution would be to remove the package manually:

dpkg -r --force-depends psa-kav8

I hope that helps.

 

[classest]

Perfect! Thank you very much.