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KnowledgeTree installation problem

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by lukaschemp, Feb 15, 2009.

  1. lukaschemp

    lukaschemp Guest


    I want install KnowledgeTree from Plesk and i get this:

    * PHP support (>= 4.3.0, < 5.0) (available: 5.2.8, suitable: no)
    * PHP safe mode off (available: off, suitable: yes)
    * Database required (mysql, version >= 4.0) (available: 5.0.45, suitable: yes)
    * Disk space required: 13.3 MB (available: 9 462 MB, suitable: yes)

    My version of PHP is:

    PHP 5.2.8 (cli) (built: Jan 5 2009 15:12:04)

    so what's the problem?
  2. sergius

    sergius Golden Pleskian

    Nov 6, 2005
    Likes Received:
    The problem is

    * PHP support (>= 4.3.0, < 5.0) (available: 5.2.8, suitable: no)
  3. steogede

    steogede Guest

    Just to re-iterate what sergius said. According to the above, the version of KnowledgeTree you have requires a version of PHP which is 4.3.0 or higher and lower than 5.0. 5.2.8 is not lower than 5.0, therefore it is refusing to install.

    Your options are to downgrade your version of PHP (I wouldn't recommend this, especially on a server running Plesk), or use a newer version KnowledgeTree - the current version requires PHP 5.2.3 or higher.