• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

KnowledgeTree installation problem

L

lukaschemp

Guest
Hey,

I want install KnowledgeTree from Plesk and i get this:

* PHP support (>= 4.3.0, < 5.0) (available: 5.2.8, suitable: no)
* PHP safe mode off (available: off, suitable: yes)
* Database required (mysql, version >= 4.0) (available: 5.0.45, suitable: yes)
* Disk space required: 13.3 MB (available: 9 462 MB, suitable: yes)

My version of PHP is:

PHP 5.2.8 (cli) (built: Jan 5 2009 15:12:04)

so what's the problem?
 
Hey,

I want install KnowledgeTree from Plesk and i get this:

* PHP support (>= 4.3.0, < 5.0) (available: 5.2.8, suitable: no)
* PHP safe mode off (available: off, suitable: yes)
* Database required (mysql, version >= 4.0) (available: 5.0.45, suitable: yes)
* Disk space required: 13.3 MB (available: 9 462 MB, suitable: yes)

My version of PHP is:

PHP 5.2.8 (cli) (built: Jan 5 2009 15:12:04)

so what's the problem?

The problem is

* PHP support (>= 4.3.0, < 5.0) (available: 5.2.8, suitable: no)
 
Hey,

I want install KnowledgeTree from Plesk and i get this:

* PHP support (>= 4.3.0, < 5.0) (available: 5.2.8, suitable: no)
* PHP safe mode off (available: off, suitable: yes)
* Database required (mysql, version >= 4.0) (available: 5.0.45, suitable: yes)
* Disk space required: 13.3 MB (available: 9 462 MB, suitable: yes)

My version of PHP is:

PHP 5.2.8 (cli) (built: Jan 5 2009 15:12:04)

so what's the problem?

Just to re-iterate what sergius said. According to the above, the version of KnowledgeTree you have requires a version of PHP which is 4.3.0 or higher and lower than 5.0. 5.2.8 is not lower than 5.0, therefore it is refusing to install.

Your options are to downgrade your version of PHP (I wouldn't recommend this, especially on a server running Plesk), or use a newer version KnowledgeTree - the current version requires PHP 5.2.3 or higher.
 
Back
Top