• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question Let's Encrypt Error while using webmail with roundcube

Pascal R-B

New Pleskian
Hi,

I've got a litlle problem with the Let's Encrypt tool of plesk. I have some Sevice Plans where I selected roucndcube as Webmail. When I try to generate a cert for a webmail-domain, where I use this Service Plan, I've got every time an error:

Type: urn:acme:error:unauthorized
Status: 403
Detail: Invalid response from ... Not Found

If I use a Service Plan without roundcube, I normally can create a cert ...

Can anyone help ?
 
First of all, before generation certificate make sure that your hostname webmail.domain.tld is resolvable.
 
The webmail.domain.tld connects to the server, if I don't use roundcube all works fine. The Problem is only then, when I choose RoundCube as webmail. I think that RoundCube is in another dir than the home dir where the .well-known folder is. So it can'T find the file of the scme-Challenge. But I am not sure.
 
The only 403 errors I ever encountered were caused by ModSecurity (web application firewall). Could this be related to a specific ruleset you are using in ModSecurity?
 
Back
Top