• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Let's Encrypt not working

Raymond_Davelaar

Basic Pleskian
Plesk Onyx
Versie 17.0.17 Update #12, laatste update op 2017-01-1 14:49
Ubuntu 14.04.5 LTS‬

Fout: Het installeren van het Let's Encrypt SSL-certificaat is mislukt: Failed letsencrypt execution: Traceback (most recent call last):
File "/opt/psa/var/modules/letsencrypt/venv/bin/certbot", line 7, in <module>
from certbot.main import main
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/certbot/main.py", line 14, in <module>
from acme import jose
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/acme/jose/__init__.py", line 37, in <module>
from acme.jose.interfaces import JSONDeSerializable
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/acme/jose/interfaces.py", line 9, in <module>
from acme.jose import util
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/acme/jose/util.py", line 5, in <module>
import OpenSSL
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/OpenSSL/__init__.py", line 8, in <module>
from OpenSSL import rand, crypto, SSL
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/OpenSSL/rand.py", line 12, in <module>
from OpenSSL._util import (
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/OpenSSL/_util.py", line 6, in <module>
from cryptography.hazmat.bindings.openssl.binding import Binding
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/cryptography/hazmat/bindings/openssl/binding.py", line 15, in <module>
from cryptography.hazmat.bindings._openssl import ffi, lib
ImportError: /lib/x86_64-linux-gnu/libssl.so.1.0.0: version `OPENSSL_1.0.2' not found (required by /usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/cryptography/hazmat/bindings/_openssl.so)
 
Since there are no suggestions, how can I upgrade OPENSSL in a safe way. It seems that another problem I had before (upgrading dovecot) had the same issue, so it would be great to upgrade OPENSSL
 
Hi that error sometimes happens when files underlying the lets encrypt extension are updated.
Have you tried uninstalling the extension and reinstalling?

cheers, Tom
 
Try to use this command line your issue may be fixed.
  • Go to your server's shell as root
  • cd /usr/local/psa/var/modules/letsencrypt/venv/bin
  • ./pip install --upgrade cryptography
 
Back
Top