• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Let's Encrypt not working

Raymond_Davelaar

Basic Pleskian
Plesk Onyx
Versie 17.0.17 Update #12, laatste update op 2017-01-1 14:49
Ubuntu 14.04.5 LTS‬

Fout: Het installeren van het Let's Encrypt SSL-certificaat is mislukt: Failed letsencrypt execution: Traceback (most recent call last):
File "/opt/psa/var/modules/letsencrypt/venv/bin/certbot", line 7, in <module>
from certbot.main import main
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/certbot/main.py", line 14, in <module>
from acme import jose
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/acme/jose/__init__.py", line 37, in <module>
from acme.jose.interfaces import JSONDeSerializable
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/acme/jose/interfaces.py", line 9, in <module>
from acme.jose import util
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/acme/jose/util.py", line 5, in <module>
import OpenSSL
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/OpenSSL/__init__.py", line 8, in <module>
from OpenSSL import rand, crypto, SSL
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/OpenSSL/rand.py", line 12, in <module>
from OpenSSL._util import (
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/OpenSSL/_util.py", line 6, in <module>
from cryptography.hazmat.bindings.openssl.binding import Binding
File "/usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/cryptography/hazmat/bindings/openssl/binding.py", line 15, in <module>
from cryptography.hazmat.bindings._openssl import ffi, lib
ImportError: /lib/x86_64-linux-gnu/libssl.so.1.0.0: version `OPENSSL_1.0.2' not found (required by /usr/local/psa/var/modules/letsencrypt/venv.T6fMs/lib/python2.7/site-packages/cryptography/hazmat/bindings/_openssl.so)
 
Since there are no suggestions, how can I upgrade OPENSSL in a safe way. It seems that another problem I had before (upgrading dovecot) had the same issue, so it would be great to upgrade OPENSSL
 
Hi that error sometimes happens when files underlying the lets encrypt extension are updated.
Have you tried uninstalling the extension and reinstalling?

cheers, Tom
 
Try to use this command line your issue may be fixed.
  • Go to your server's shell as root
  • cd /usr/local/psa/var/modules/letsencrypt/venv/bin
  • ./pip install --upgrade cryptography
 
Back
Top