D
DieterV
Guest
Dear Sirs,
From yesterday we have a problem whit your license key retrieving. When we tried to get our new key because the server is in grace period from yesterday. It failed whit the follow error : License key is not renewed yet . So i was checking you kb articles for it. I stumbled on 2 articles.
One was where i need to check if we could telnet the follow server ( "ka.parallels.com 5224") So when i telnet to the server the telnet session was succeed. So there is no network related problem to this problem.
the second was the following article (http://kb.odin.com/3969). So when i checked the psa database in mysql the table 'key_history' was empty. So i am not sure if the problem is in there or if there is something else wrong. I hope someone can help me with this issue.
Best Regards,
Dieter Verheyden
From yesterday we have a problem whit your license key retrieving. When we tried to get our new key because the server is in grace period from yesterday. It failed whit the follow error : License key is not renewed yet . So i was checking you kb articles for it. I stumbled on 2 articles.
One was where i need to check if we could telnet the follow server ( "ka.parallels.com 5224") So when i telnet to the server the telnet session was succeed. So there is no network related problem to this problem.
the second was the following article (http://kb.odin.com/3969). So when i checked the psa database in mysql the table 'key_history' was empty. So i am not sure if the problem is in there or if there is something else wrong. I hope someone can help me with this issue.
Best Regards,
Dieter Verheyden