licensing issue

[spokke]

hi,
i've a plesk 10.4 unlimited domains that i want to upgrade to 11.x ...
if i try to renew licence (expired on last July) .. the system ask me to buy a renew (199$) or a recovery (599$) (attached screenshot)
which one is right ?
thank you very much to all

 

[LiudmilaA]

Dear spokke,

You have a perpetual license for Parallels Plesk 10.x. To be able to upgrade this license to version 11, you need have SUS on it.

SUS stands for Software Update Service. It allows you to download all major upgrades for the software. SUS does not include any technical support services or software installation services. You can find more information on SUS here:

http://www.parallels.com/support/sus/

Unfortunately, SUS on your license expired on July 15, 2012. So, you need to reinstate it.

You may purchase the SUS Unlimited domains Reinstatement ($519.99) online at:

http://www.parallels.com/store/support/plesk/