• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Login hangs plesk 12.5.30

aresblade

New Pleskian
Hi
i have the plesk panel that hangs at login, after user and password, it simply hangs with a blank page, with no errors, where can i go via ssh to check the issue? thanks

I have found this in
/var/log/sw-cp-server/error_log

2016/08/30 16:33:31 [error] 10081#0: *172 upstream timed out (110: Connection timed out) while reading response header from upstream, client:0.0.0.0, server: , request: "GET /smb/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock", host: “0.0.0.0.:8443", referrer: "https://0.0.0.0:8443/login_up.php3?success_redirect_url=https://0.0.0.0:8443/"


2016/08/30 20:41:12 [error] 1983#0: *89 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 0.0.0.0, server: , request: "GET /smb/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "0.0.0.0:8443"

p.s. i changed the real ip to 0.0.0.0
 
Last edited:
As possible workaround, remove lock_manager temporary files:

# rm -f /usr/local/psa/var/cache/SharedLockManagerStorage*

Then restart services:

# service sw-engine restart && service sw-cp-server restart

Also it would be useful to run

# plesk repair installation
 
Thank you it worked!
maybe the problem was caused by Plesk component upgrade' , i found in the log many lines of component upgrade before i had the issue.
cheers
 
Back
Top